About this role
Job summary
Band 2 Ward Clerk (Orthopaedic Trauma Unit)
We are looking for a dynamic individual to join our busy Orthopaedic Trauma Unit.
You will work in a culture that puts the patient first, where our colleagues feel proud of their role and are valued for their contribution.
This is a full-time position for 37.5 hours per week (two week rotation pattern: Week One: Wednesday/ Thursday/ Friday 07:00-17:30, Tuesday 10:00-17:30 OR Tuesday 07:00-15:00 and Week Two: Tuesday/ Wednesday/ Thursday 07:00-17:30, Friday 10:00-17:30 OR Saturday 07:00-15:00).
Main duties of the job
We are looking for an enthusiastic, highly motivated and organised individual to provide outstanding service to all who visit the department.
You will be confident working within a team in a fast-paced environment and have excellent IT skills, be comfortable communicating with patients and colleagues at all levels and work quickly under pressure.
You will be responsible for consistently and accurately carrying out your duties as well as the provision of a high quality and efficient service, providing this in a confident and courteous way to service users.
You should have experience of working within an administrative environment, using multiple computer systems and managing data (electronic and paper-based).
Full compliance with local procedures, deadlines and best practice will be a key part of the role.
About us
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our "CARE" values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Job description Job responsibilities
Answer general enquires in a helpful and sympathetic manner. To ensure all correct data is entered onto hospital appointment system. To ensure the ward areas is kept well stocked with stationary, and photocopying as required. Data entry & reports. To ensure patients confidentiality is maintained. To maintain a professional approach whilst in clinical areas. Liaise on a daily basis with nurse in charge. Booking transport as requested and ensuring EDLs are completed in a timely manner. To be able to use the EPR system. Liaise with the facilities department on behalf of staff, logging maintenance requests.
Please refer to the attached Job Description and Person Specification for further details of the job role.
Person Specification
Qualifications Essential
Good general standard of education to include Maths and English
Experience Essential
Experience with Microsoft Office packages Previous administrative experience in an unsupervised capacity Previous experience in a hospital setting an advantage
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Royal Berkshire NHS Foundation Trust
Address Royal Berkshire Hospital
London Road
Reading
RG1 5AN
United Kingdom
Employer's website https://www.royalberkshire.nhs.uk/ (Opens in a new tab)