About this role
Job summary
Job summary
Craneswater Group Practice are looking for a GP Triage assistant to work within the practice. This role is being offered through the Portsmouth South Coast PCN. The PCN have teams of healthcare professionals to provide tailored care for patients in the community included in this are: GPs, Nurses, pharmacists, physiotherapists and social prescribers.
The position is part time and will be a min of 21 hours per week shifts are:
Wednesday 8am - 1pm
Thursday 1pm-6.30pm
Friday 8am - 6.30pm
This is an exciting part time post. GP Triage assistants work closely with our GPs and is part of the dynamic and friendly reception team. You work within our high achieving practice just a stones throw from the Southsea Seafront
Main duties of the job
The main duties of this role are:
Arrange appointments either face to face or via the telephone using Anima
Support the clinical team working within the practice
Be the first point of contact for patients
Dealing with patient enquiries both by telephone, face to face or through Anima
Providing patients/pharmacists repeat prescriptions
Monitor duty appointments
Triage using Anima
About us
Our dynamic team of 45 is made up of 5 GP partners, 3 Salaried GPs, 3 ANPs, 3 practice nurses and 3 HCAs.
We have a list size of 11,500 patients worked over two sites we are a training practice .
If you are looking for part time work and are flexible with your working hours this could be the perfect position for you.
Job description Job responsibilities
Job Description
GP Triage Assistant
Main duties of the job
The main duties of the role are:
Arrange appointments either face to face or via the telephone using Anima
Support clinical team working in the practice
Be the first point of contact for patients
Dealing with patient enquiries both by telephone, face to face or through Anima
Providing patients/pharmacists repeat prescriptions
Monitor duty appointments
Triage using Anima
Helping the GP liaise with outside agencies
Administration
Dealing with patient tasks from Doctors in a pro-active manner
Entering details onto the patient computer medical records
Producing summary printouts and printed documentation as required by community staff, secondary care and the patient
Generating repeat prescriptions
Registering temporary and regular patients on to the computer system
General Reception Duties
locking doors, security alarms where relevant. Complying with Data protection and smartcard security
Ensure confidentiality at all times
Infection control, ensuring reception is compliant
Comply and familarise yourself with the practice's policies and procedures
Carry out any reasonable request by doctors and managers
Person Specification
Qualifications Essential
GCSE grade A to C or grade 4 in English
Desirable
Worked within Primary care Knowledge of System one
Experience Essential
Experience of working with the public Experience of working on a busy reception
Desirable
Experience of working in a GP practice
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Craneswater Group Practice
Address 34-36 Waverley Road
Southsea
Hampshire
PO5 2PW
United Kingdom
Employer's website https://www.craneswatergp.nhs.uk/ (Opens in a new tab)