About this role
Job summary
The Gynaecology department are seeking a highly organised and proactive Cancer Pathway Coordinator to support the smooth management of gynaecology cancer pathways and help deliver high-quality, patient-centred services.
This is an important and rewarding role at the heart of cancer service performance. You will be responsible for tracking patients through their diagnostic and treatment journey, ensuring national waiting time standards are met, and helping clinical and operational teams identify and resolve delays quickly. Your work will directly contribute to improving patient outcomes and experiences at a critical point in their care.
The role focuses on actively managing the cancer Patient Tracking List (PTL), monitoring pathway progress, and ensuring that investigations and results are completed within required timeframes. Working closely with booking teams, diagnostic services, clinicians, and administrative colleagues, you will help coordinate activity, maintain accurate records, and escalate risks where necessary. You will also support performance monitoring by producing and reviewing data, identifying trends, and highlighting areas for service improvement.
If you are motivated by making a meaningful difference, enjoy working in a structured yet dynamic environment, and want to help ensure patients receive the right care at the right time, this could be the perfect opportunity for you.
This is fixed term / secondment post ( Maternity Leave cover) until 1st June 2027.
Main duties of the job
Act as a subject matter expert and support for cancer pathway tracking within the gynaecology service. Provide guidance to administrative colleagues on cancer waiting time standards, PTL management, and escalation processes. Support clinical and operational leads by providing accurate pathway data to inform decision-making and service planning. Promote a culture of accountability, timeliness, and patient-centred pathway management.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Job description Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience Essential
Experience working in an administrative role within a healthcare or clinical environment. Experience managing or supporting patient pathways, waiting lists, or tracking systems. Experience working with data reporting, validation, and performance monitoring. Experience prioritising workload and meeting deadlines in a fast-paced environment.
Desirable
Experience working specifically within cancer services or gynaecology pathways. Experience managing or monitoring Patient Tracking Lists (PTLs). Experience supporting delivery of national waiting time targets or performance standards. Experience using NHS clinical information or patient administration systems.
Qualifications Essential
Good general education (e.g. GCSEs or equivalent), including English and Mathematics Evidence of relevant administrative or customer service training, or equivalent experience.
Desirable
Evidence of continuing professional development relevant to healthcare administration.
Knowledge Essential
Knowledge of administrative processes and data management within a healthcare setting. Awareness of the importance of performance monitoring and meeting service targets. Understanding of the need for accurate record keeping and data quality.
Desirable
Knowledge of cancer waiting time standards and pathways. Familiarity with Patient Tracking Lists and escalation processes. Knowledge of clinical terminology relevant to cancer or gynaecology services.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East Suffolk and North Essex NHS Foundation Trust
Address Colchester
Turner Road
Colchester
CO4 5JL
United Kingdom
Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)