About this role
Mission: Ensure follow-up and liaison with customers/prospects and support the sales network from the request for quotation to payment With a strong focus on profitable growth and customer excellence, the Sales Assistant will:
• Build and formulate the offer to customers under responsibility • Monitor offers and their adaptations by proposing economic and/or technical alternatives, relying on the logistics department and the technical department • Carry out the review of customer requirements at the consultation and/or order to distinguish the products and verify the conformity of the purchase order in accordance with quality standards if applicable • Manage/monitor the order book of assigned customers from their registration to payment • Propose optimization solutions in the management of allocated customer credits and order tracking • Manage customer credit lines and calculate financing needs • Participate in the optimization of customer inventory management and logistics • Manage consignment stock in compliance with contracts • Implement appropriate procedures to ensure the shipment and invoicing of products • Cooperate with finance, technical, logistics, quality and transport departments to secure commercial activity and optimize customer service. • Set up and participate in meetings with customers to meet their needs for information • Communicate with the international and external network • Ensure the response to customer requests on legal and regulatory aspects by relying on the relevant internal departments • Research, analyze and record customer forecasts in the ERP
Responsibilities exercised and latitude of action
• Ensure that consultations are processed as quickly as possible • Participate in the smooth running of the sales department by developing its versatility • Participate in updating business procedures • Ensure/Manage order tracking Specific professional knowledge
• Proficiency in French and English language in a professional context, knowledge of German is a plus! • Basic knowledge of international trade (INCOTERM rules, payment terms, export taxes, etc.) • In-depth knowledge of communication • Mastery of office and ERP tools • Minimum level of education: Bachelor’s degree or equivalent experience Supervisor:
• Hierarchical Reporting: Deputy Commercial Director (N+1) • Operational Scope: Responsible for the respective market zone