About this role
Position HBL as leaders in customer experience by maintaining exceptional service levels through seamless customer’s facilitation and branch keep up. Assist in achieving the multi-dimensional growth targets of the Priority Lounge and ensure business generation through providing world class services. Retain the best-in-class workforce for the Priority Lounge that can serve as niche in the industry. Ensure smooth branch operations complying to all internal controls, regulatory and compliance requirements, thus leading to strong business growth and optimum level of customer satisfaction.