About this role
- Assist in managing a sustainable and a scalable KYC CDD Unit by monitoring the team activities viz a viz assigned roles and responsibilities.
- To assist in execution of activity within country’s KYC CDD Unit and maintain oversight on KYC CDD processes and activities.
- Support in provision of training, operational expertise and guidance to client acquiring/onboarding teams in relation to understanding KYC CDD processes in coordination with Compliance.
- Drive team to ensures operational efficiencies and customer data integrity in accordance with internal policies and procedures.
- To ensure independent Quality Assurance of the test performed on KYC CDD team’s BAU activities and escalate gaps with remedial action plans to reporting line.
- Ensure appropriate follow up of issues and resolution in a timely manner while liaising with front & back office stakeholders.
- To assist in driving process for Periodic Reviews by closely knitting with all stakeholders.
- Assist in establishing Unit’s SOPs, system & reporting enhancements as well as need based preparation of Business Requirement Doc- BRD, running UATs etc.
KYC CDD Awareness & Trainings
- Work with L&D to provide feedback on KYC CDD training modules from an operational perspective to strengthen the Compliance culture within the Bank.
Leadership & Teamwork
- Lead and develop an effective team through communication, performance management, & development plans.
- Promote an environment that supports diversity and reflects HBL’s values
Minimum qualifications
- Master’s Degree
Minimum experience
- 5-7 years of experience in Banking Operations / Compliance / Operational Risk Management
Other Skills & Competence
- Sound understanding of KYC/ CDD regulations and affiliated processes / policies.