About this role
Job summary
The Division of Emergency Care and Medicine has an exciting opportunity for a dynamic, strategically minded individual to join the divisional operational team. Reporting into the Divisional Operations Director, you will provide key operational leadership within the division, working with Medicine teams to provide the highest standards of care for our patients.
We are looking for a leader who is values based, forward thinking, has vision and will inspire their teams. You will have an impressive track record in operational and service management, service delivery and service improvement, with well-developed leadership, interpersonal and communication skills. In return, we will give you a challenging, but fulfilling role, with career support and development.
Main duties of the job
The key focus of this post will be internal to the Trust, delivering the key objectives and targets of the Division and organisation.
The post holder will manage the service areas they are responsible for, ensuring the delivery of key targets within the budgeted resources available.
They will contribute to strategic and annual business planning for their service areas, including the engagement of senior medical and other staff, as required.
They will also coordinate the planning, development and implementation of service improvement, capital and other projects for the areas they are responsible for. They will administer clinical governance processes within their areas and assist in the management of risk. The post will deputise for the Divisional General Manager.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job description Job responsibilities
Please refer to the attached full Job Description and Person Specification for further information on this vacancy.
Person Specification
Qualifications/training and professional development Essential
Management degree or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience) Recognised management qualification (or equivalent experiential learning) Evidence of continuous professional development
Desirable
Relevant postgraduate qualification in healthcare management
Experience Essential
Substantial experience of managing a clinical, social or equivalent service Relevant management experience within the NHS, with specialist training to at least masters level. Experience of effective management of significant revenue budget and of effective leadership of staff A proven success in business planning and in the development and effective implementation of strategic plans
Desirable
Experience of commissioning, service redesign and development
Skills, abilities, and knowledge Essential
Leadership and ability to motivate and empower others Excellent communication skills including interpersonal skills, liaison and negotiation skills, writing and presenting skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Queen Elizabeth Hospital King's Lynn NHSFT
Address Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website https://www.qehkl.nhs.uk (Opens in a new tab)