About this role
Job summary
Are you a motivated and experienced Pharmacy Technician ready to step into a role where you can truly make a difference?
NHUC are looking for a proactive, forward-thinking professional to lead medicines management across our urgent and primary care services. This is a fantastic opportunity to move beyond traditional pharmacy roles and shape clinical governance, patient safety, and service improvement across a dynamic healthcare environment.
Interview Date: 10th July 2026 at our Head Office location in Farnborough.
Please note, we may close this vacancy early should there be a high number of applications.
Main duties of the job
As a key registered healthcare professional, you will:
Lead medicines and consumables management across multiple sites and clinical vehiclesDrive patient safety, clinical governance, and prescribing quality initiativesOversee controlled drugs compliance, ensuring safe and effective processesDeliver and support audit programmes and quality improvement workManage procurement to ensure cost-effective and efficient use of resourcesSupport CQC compliance and inspection readinessProvide training and development to clinical teams on medicines managementBuild strong relationships across primary care, community pharmacy, and acute services
About us
NHUC is a not-for-profit Community Benefit Society, working in partnership with the NHS. NHUC provides services through two divisions, Same Day Care (SDC) and TalkPlus.
SDC provides services through the Integrated Urgent Care (IUC) contract which covers the in Hours Clinical Assessment Service (CAS) and Out of Hours (OOH) provision for North Hampshire, North East Hampshire and Farnham & Surrey Heath places which are part of the Hampshire and the Isle of Wight ICB and Surrey & Sussex ICB respectively. We also provide an Urgent Treatment Centre at the front door of Frimley Park Hospital whilst also holding some smaller contacts supporting Community Hospitals OOH and Flu response. Finally, SDC has a virtual care arm supporting patients at home.
TalkPlus provide NHS Talking Therapies, supporting people with common mental health problems in Northeast Hampshire and Farnham place. TalkPlus offers a range of treatments to people who are experiencing symptoms of stress, anxiety, low mood, depression, panic, phobias or OCD. TalkPlus has care pathways to provide timely treatment for perinatal and military veteran referrals.
NHUC is a Disability Confident registered organisation and are proud to support the Armed Forces community as a signatory to the Armed Forces Covenant.
Job description Job responsibilities
Role Summary:
The Pharmacy Technician is a key registered healthcare professional within NHUC, responsible for leading safe, efficient, and high-quality medicines management across primary and urgent care services. This role extends beyond traditional stock control to encompass clinical governance, quality improvement, prescribing safety, and workforce development. It offers an excellent step-up opportunity for a Pharmacy Technician seeking leadership, governance, and cross-system working experience.
Main Duties and Responsibilities:
1. Medicines & Consumables Operations
Lead the end-to-end management of medicines and consumables across all NHUC sites and vehicles.Ensure safe, efficient, and responsive stock management systems are in place to support 24/7 urgent care delivery, including emergency medicinesImplement robust processes to monitor stock levels, manage expiries, reduce wastage, and ensure timely replenishment aligned to fluctuating service demand.Provide oversight of medicines storage and transportation
2. Clinical Governance, Patient Safety & PSIRF
Support NHUCs clinical governance framework, ensuring medicines management is embedded within wider patient safety systems.Lead or contribute to incident reporting, investigation, and learning, including medicines-related errors, near misses, and controlled drug discrepancies.Align all practices with PSIRF principles, focusing on systems-based learning, just culture, and continuous service improvement.Escalate risks appropriately and contribute to organisational learning forums, safety huddles, and governance meetings.
3. Audit, Quality Improvement & Prescribing Safety
Design and deliver audit programmes across NHUC services to monitor compliance with medicines policies and best practice.Lead quality improvement initiatives, relating to medicines optimisation and safetyAnalyse data trends (e.g. prescribing patterns, incidents, stock usage) to identify risks and implement corrective actions.
4. Controlled Drugs (CD) Governance
Act as a lead for Controlled Drugs governance across NHUC services, ensuring full compliance with the Misuse of Drugs Regulations.Oversee secure storage, transport, and record-keeping of CDs across sites and clinical vehicles. Maintain and audit CD registers, investigate discrepancies, and coordinate safe and compliant destruction processes.Liaise with Accountable Officers, community pharmacy partners, and regulatory bodies as required.
5. Procurement, Cost Efficiency & Resource Management
Lead on the procurement of medicines, equipment, and consumables, ensuring services are sustainably supplied while maintaining clinical safety.Identify and implement cost-saving initiatives and efficiency opportunities without compromising patient care.Monitor usage trends to support demand planning in urgent care environments.
6. CQC Compliance & Regulatory Readiness
Ensure systems and processes meet Care Quality Commission (CQC) standards for medicines management within urgent care services.Maintain, review, and implement Standard Operating Procedures (SOPs) that reflect best practice and regulatory requirements.Support inspection readiness, including document control, evidence gathering, and staff preparedness.Contribute to internal assurance processes and continuous quality monitoring.
7. Health & Safety (Medicines-Related)
Lead on health and safety compliance related to medicines, including COSHH assessments and safe handling procedures.Ensure appropriate risk assessments are in place for hazardous medicines, sharps, oxygen, and clinical waste.Promote a safe working environment across static and mobile services, ensuring staff are aware of and adhere to relevant policies.
8. Workforce Development, Training & Competency
Deliver and co-ordinate onboarding, training, and ongoing education for NHUC staff on medicines management and governance.Support competency frameworks for non-medical prescribers, paramedics, nurses, and support staff.Provide expert advice and guidance to clinical teams, fostering continuous professional development and safe practice. Ensure staff maintain compliance with updates in medicines-related policies.
9. System Working & Partnerships
Build and maintain effective working relationships across the urgent and emergency care system, including:
o Primary care networks (PCNs)
o Community pharmacies
o Acute trusts
o Integrated Care Boards (ICBs)
Support integrated pathways and collaborative approaches to medicines optimisation across the health economy.
10. Digital Systems, Data & Reporting
Lead the use and optimisation of digital systems for stock management, prescribing oversight, and governance reportingProduce and interpret regular reports on medicines usage, incidents, audit outcomes, and performance metrics.Use data analytics to drive service improvement, support decision-making, and enhance patient safety.Contribute to digital innovation and system improvements aligned with NHUC and wider NHS priorities.
Role Development & Clinical Practice
This role is primarily operational and governance-focused, with opportunities to maintain clinical skills through clinical exposure, decision support, and CPD. Flexible models may be considered to support professional development.
Key Performance Indicators
Stock accuracy and waste reduction
Compliance with medicines legislation and CQC standards
Timely response to safety alerts
Delivery of audit and QI outcomes
Staff training compliance and engagement
Person Specification
Experience Essential
Experience in medicines management or pharmacy setting Experience with Controlled drugs management, including regulatory compliance, record keeping, storage and destruction processes.
Desirable
Experience in community or urgent care settings Experience in audit, quality improvement methodologies and driving continuous improvement
Qualifications Essential
NVQ Level 3 in Pharmacy Services (or equivalent) with maintained GPhC registration
Knowledge, Communications, Interpersonal and Personal Skills Essential
Knowledge of medicines optimisation, stock control, and cost effective procurement Knowledge of health & safety, COSHH and risk assessment processes related to medicines management Proficient in using standard office software (e.g., Microsoft Office, email, databases) and role-specific systems or platforms. Flexible in approach to the needs of the service and responsive to change Understands and supports principles of equality, diversity, and inclusion in the workplace. Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines Works effectively as part of a team, supports colleagues, and contributes to shared goals. Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism. Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability. Able to work autonomously and use initiative to ask for help where required Ability to travel across all NHUC sites as required as part of the role (own business insurance is essential, mileage can be claimed)
Desirable
Knowledge of clinical governance, patient safety and incident management
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name North Hampshire Urgent Care
Address The Meads Business Centre
19 Kingsmead
Farnborough
GU14 7SR
United Kingdom
Employer's website https://www.nhuc.co.uk/ (Opens in a new tab)