About this role
Job summary
As an Advanced Clinical Practitioner (ACP) with North Hampshire Urgent Care (NHUC), you will provide highquality autonomous clinical care to patients with undifferentiated and urgent primary care needs. Working across telephone triage, facetoface consultations and home visits, youll assess, diagnose, treat and refer patients within your professional scope, supported by robust clinical pathways and a collaborative multidisciplinary team.
You will use your advanced skills across the four pillars of practice to deliver safe, effective care, contribute to service development, support colleagues, and maintain the highest standards of professional practice. This is a role for a confident, reflective clinician who thrives in fastpaced environments and is committed to continuous learning and improvement.
Interview Date: 7th July 2026 at our Head Office location in Farnborough
Main duties of the job
The post holder will:
Deliver high quality, safe, effective patient care.
Provide competent, compassionate and responsive care.
Communicate effectively with patients, carers and colleagues.
Integrate underpinning professional knowledge and skills into the NHUC SDC services, providing first contact patient care.
Utilise their clinical experience and knowledge to support other clinicians and non-clinicians within NHUC.
Please read the JD for a full list of duties and responsibilities.
About us
NHUC is a not-for-profit Community Benefit Society, working in partnership with the NHS. NHUC provides services through two divisions, Same Day Care (SDC) and TalkPlus.
SDC provides services through the Integrated Urgent Care (IUC) contract which covers the in Hours Clinical Assessment Service (CAS) and Out of Hours (OOH) provision for North Hampshire, North East Hampshire and Farnham & Surrey Heath places which are part of the Hampshire and the Isle of Wight ICB and Surrey & Sussex ICB respectively. We also provide an Urgent Treatment Centre at the front door of Frimley Park Hospital whilst also holding some smaller contacts supporting Community Hospitals OOH and Flu response. Finally, SDC has a virtual care arm supporting patients at home.
TalkPlus provide NHS Talking Therapies, supporting people with common mental health problems in Northeast Hampshire and Farnham place. TalkPlus offers a range of treatments to people who are experiencing symptoms of stress, anxiety, low mood, depression, panic, phobias or OCD. TalkPlus has care pathways to provide timely treatment for perinatal and military veteran referrals.
NHUC is a Disability Confident registered organisation and are proud to support the Armed Forces community as a signatory to the Armed Forces Covenant.
Job description Job responsibilities
Role Summary:
To work as part of the North Hampshire Urgent Care Same Day Care clinical team across the division, subject to local service inductions.
The post holder will be a qualified, registered, experienced and independent autonomous practitioner who has either completed an MSc in Advanced Practice (or equivalent) and/or can evidence via portfolio route evidence of current working across the four pillars of advanced practice.
The post holder can undertake telephone triage, face-to-face consultations and home visits, dealing with unplanned and undifferentiated primary and urgent care needs independently, with a small (limited) exclusion criteria, often caused by professional restrictions.
The post holder will be responsible for the assessment, referral and clinical advice to a diverse range of undifferentiated patients with acute and subacute primary and urgent care needs, within their level of competence and scope of practice.
The post holder will:
Deliver high quality, safe, effective patient care.
Provide competent, compassionate and responsive care.
Communicate effectively with patients, carers and colleagues.
Integrate underpinning professional knowledge and skills into the NHUC SDC services, providing first contact patient care.
Utilise their clinical experience and knowledge to support other clinicians and non-clinicians within NHUC.
Main Duties and Responsibilities:
Clinical Care
Autonomously undertake assessment, examination and organise diagnostics as clinically appropriate of acute and subacute primary and urgent care presentations. Undertake holistic assessment of wider care needs as appropriate. Make direct referrals to primary, secondary and social services within locally agreed pathways, guidance and protocols. Work within scope of practice, escalating to colleagues as required within agreed protocols. Ensure that patients receive high quality clinical care, delivered in a timely manner. Ensure complete and accurate documentation of each and every patient contact Work as part of multi-disciplinary and multiagency teams in order to ensure patients needs are met.
Professional
Adhere to the appropriate NMC / HCPC / GPC Code of Professional Conduct / Standards and at all times work within the scope of professional practice. Ensure that professional practice adheres to organisational policies, procedures and guidelines. Maintain a professional manner. Maintain confidentiality with regard to information pertaining to patients and staff. Ensure that the service interfaces with all other stakeholders in a professional and productive manner, providing an effective service to partner organisations and other service providers. Act as a positive role model.
Communication
Communicate effectively with patients and families regarding complex information about their care. Provide advice and information to patients, carers and their families where appropriate. Communicate effectively and work collaboratively with medical, nursing and allied health professionals to ensure delivery of a co-ordinated service. Ensure accurate documentation record keeping in line with local policies and NMC/HCPC/GPC guidelines. Promote and demonstrate effective communication networks within the organisation, with partner organisations and other service providers
Clinical Governance
Cooperate with all investigations and audits as required. Adhere to North Hampshire Urgent Cares policies, procedures and guidelines
Service Improvement
Contribute to quality improvement within the service through the identification and initiation of changes, which lead to better evidence based practice and improved standards of care. Participate in clinical audit identifying areas of best practice and areas for improvement. Contribute to the setting and monitoring of standards of care. Help develop the services available to the urgent care population to reflect identified needs.
Educational/Personal Development
Contribute to the development and maintenance of an excellent learning environment. Support clinical practice and development of knowledge/skills. Adhere to professional registration requirements to maintain professional development, participate in supervision and revalidation in line with NMC/HCPC/GPC guidance. Participate in defining own developmental plan to maintain and develop own clinical skills and ensure own professional development. Undertake and complete all statutory and mandatory training, in particular for Basic Life Support/Intermediate Life Support, Information Governance, Infection Prevention Control, Safeguarding and conflict resolution. To access regular peer support and clinical supervision. Contribute to your own personal development and participate in an appraisal and regular performance reviews. To support, coach and provide education for colleagues.
Other
Demonstrate commitment to flexible working patterns, to meet the needs of the service and staff. Operate NHUC vehicles (local service role specific) if within scope of practice, in a professional manner at all times, being aware the post holder is visibly representing NHUC at all times while in use.
Person Specification
Experience Essential
At least five years clinical experience, including at least two years clinical experience in a relevant field Evidence of appropriate CPD activity to maintain up-to-date knowledge Experience of autonomously seeing and treating patients including independent prescribing Evidence of working autonomously and as part of a team Proven ability to evaluate the safety and effectiveness of their own clinical practice Experience of working in a primary care, community, triage and/or A&E Experience of mentoring and supporting staff of similar and lower skill grades
Knowledge, Communications, Interpersonal and Personal Skills Essential
Ability to assess and manage patient risk effectively and safely, with the knowledge of their own scope of practice, escalating patients as appropriate when personal knowledge/scope of practice exceeded Excellent interpersonal, verbal and written communications skills Reflective practitioner Proficient in using standard office software (e.g., Microsoft Office, email) Time management and ability to prioritise workload Flexible in approach to the needs of the service and responsive to change Understands and supports principles of equality, diversity, and inclusion in the workplace. Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines Works effectively as part of a team, supports colleagues, and contributes to shared goals. Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism. Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability. Awareness of policy developments related to the delivery of primary care services including general practice, integrated urgent care, clinical governance, quality and outcomes framework Understanding of evidence based practice including knowledge of national standards that inform practice (e.g. National Service Frameworks, NICE guidelines etc) Understanding of their accountability arising from the NMC / HCPC / GPC standards Good working knowledge of safeguarding both adults and children at least at level 3
Desirable
Experience of using role-specific systems / platforms including Adastra, EMIS Web, Rotamaster Full Driving Licence (clean)
Qualifications Essential
Appropriate Professional Registration with NMC / HCPC / GPC Evidence of post-registration Continued Professional Development (CPD) DBS Enhanced Level Check Completed MSc Advanced Practitioner (or equivalent) OR Current portfolio evidence of working across the four pillars of advanced practice
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name North Hampshire Urgent Care
Address Voyager Family Health
Apollo Rise
Southwood Business Park
Farnborough
GU14 0NP
United Kingdom
Employer's website https://www.nhuc.co.uk/ (Opens in a new tab)