About this role
Job summary
To provide comprehensive and efficient supervision of the administration function within Acute Children's Services.
To ensure the service is sufficiently staffed, 365 days per year, throughout the services operating hours including evenings, weekends and bank holidays.
The postholder will be required to work shifts within the services operating hours on a rostered basis and may be required to backfill and cover shifts at short notice from time to time due to instances such as unplanned leave and unexpected absence.
The postholder will be required to demonstrate a significant level of initiative in organising their own workload and taking decisions and actions.
To provide effective contribution and ownership to support the delivery of the organisations objectives.
Main duties of the job
To complete regular one to ones, appraisals and team meetings to help set clear goals and create an inspiring team environment with an open communication culture.
To process, review, approve and record staff annual leave requests.
Maintain personal and professional development to meet the changing demands of the role and participate in appropriate training activities and support development and training needs.
To manage staff absence and sickness in accordance with the Trust's sickness policy by monitoring and exploring reasons for absence in a supportive manner.
To work closely with the Directorate Management Team to ensure consistency of services, processes and best practice across Children's Services.
To ensure strong and robust communication of processes between all colleagues within the service as needed, via various communication channels.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description Job responsibilities
To provide administrative support to the Acute Children's Services team, to include all administrative procedures and documentation associated with a patients attendance/admission to hospital.
Person Specification
Qualifications Essential
Good standard of education including Maths and English above grade C or above
Desirable
NVQ Level 3 Administration or equivalent experience/knowledge
Experience Essential
Organisational skills and ability to prioritise own workload. Experience of using Microsoft packages
Desirable
Previous line management experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Royal Wolverhampton NHS Trust
Address New Cross Hospital
Wolverhampton
WV10 0QP
United Kingdom
Employer's website https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)