About this role
Job summary
C21 is a busy 39 bedded stroke medicine ward,
We are looking for enthusiastic individuals who want to positively contribute to patient experience. As one of our ward hostesses you will be instrumental in delivering outstanding care to our patients by ensuring they receive high standards of food and fluids and that they receive care in a clean and pleasant environment. You will do this in collaboration with the healthcare teams as a valued member of the team.
You will also be required to adequately manage the wards stock control, placing regular orders and rotating stock sufficiently.
Main duties of the job
Providing nutritional duties giving out patient food
Carrying out hydration needs, regular drinks rounds
Ensuring fluid balance charts and food charts are maintained
Documentation kept up to a high standard
Communicating with patients and at times with relatives
Assisting patients in the completion of menus and explanation of options
Stock management and control
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description Job responsibilities
Catering
To offer assistance to patients before and after meals to cleanse their hands To ensure each patient receives their correct meal choice and required beverages and can reach these, escalating any concerns or barriers to the registered nurses To arrange and co-ordinate additional food as required by the patient as requested by the nurse in charge of the patient To lead the serving of breakfast and lunch in a timely manner
Housekeeping
To facilitate regular decluttering throughout the day including upkeep of patients bed areas, ensuring that the patients lockers, tables and chairs are cleaned and free of litter at all times To promote culture of keeping the ward clean and tidy to enable domestics to clean and clinical staff to provide care To sufficiently manage stock and rotate as appropriate
For a more detailed description please see the job description.
Person Specification
Essential / desried Essential
GCSE English + Math's or equivalent
Desirable
Previous experience desired but not essential
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Royal Wolverhampton NHS Trust
Address New Cross Hospital
Wolverhampton Road, Heath Town
Wolverhampton
WV10 0QP
United Kingdom
Employer's website https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)