About this role
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated. Job Description: The Mission Support Manager (MSM) is responsible for the safe and efficient management operations on the ATSS contract. The incumbent will have a broad knowledge of the requirements for employees within the assigned section. The manager will work independently to plan and carry out work assignments and meet customer demand requirements by managing and guiding assigned personnel. Duties and Responsibilities: Oversees and manages the daily operations of the section to ensure that work is performed at the highest quality and in accordance with applicable work instructions, quality standards, and Government SOPs/JHAs Ensures safety is paramount in all regards, including the use of Personal Protective Equipment (PPE) Ensures section participation in applicable government Hazard Analysis Working Group (HAWG) meetings Frequently visits all test sites, courses, and facilities to interact with assigned employees; captures employee feedback and recommendations for areas of improvement as well as things going well Advises the Program Manager on problem issues from both customers and subordinates Works to resolve issues before elevating them to the Program Manager for resolution Develops, implements, and maintains internal work instructions for section personnel Plans, assigns, and prioritizes work to ensure customer requirements are met and completed in a timely manner Attends ATC Resource Scheduling meetings to coordinate the placement of all assigned personnel in support of project schedules Coordinates cross-utilization of personnel with other Section Supervisors to maximize productivity Manages incoming support requests in accordance with command priorities Maintains performance metric data for the section and provides a weekly summary report to the Department Manager Provides timely and accurate input to all applicable Contract Data Requirement List (CDRL) items as required Prepares statistical data, reports, and presentations as required Ensures section personnel receive and maintain proper training and required certifications/licenses for the performance of their duties; documents this information in TRAX’s Learning Management System Maintains accurate records for property inventory and equipment accountability Ensures vehicles and equipment are properly maintained to support mission operations safely Supervises section personnel and coordinates disciplinary actions as needed in accordance with company and union procedures and policies Coordinates leave requests among section personnel to ensure adequate coverage and approves all leave requests and time sheets in accordance with company procedures Participates in the screening, interview, and hiring process to ensure timely filling of position vacancies Maintains a safe, non-hostile, and harassment-free work environment Performs other duties as assigned Terms of Employment & Eligibility Requirements: Must be a U.S. Citizen Must be able to successfully complete a pre-employment background check Must possess a high school diploma or equivalent Must possess a valid driver's license, without special restrictions Must pass a pre-employment drug screening periodic retest Must possess or be able to obtain a security clearance prior to employment and maintain security clearance for the duration of employment