About this role
Job summary
The Health Records Department is a busy department within the James Paget University Foundation Trust, supplying Healthcare Files for patient appointments and admissions. The department also provides scanning service converting patient healthcare paperwork into an electronic format.
Bank Holiday cover will be required on a rota basis.
This is an on-site post due to the nature of the role.
Please note: the health records team at the James Paget University Hospital are employed by the Norfolk and Norwich University Hospital Foundation Trust, under the scope of Digital Services.
Main duties of the job
The Health Records Department is a busy department within the trust, supplying Healthcare Files for patient appointments and admissions. The department also provides scanning service converting patient healthcare paperwork into an electronic format.
We are looking for a Multi-skilled Clerical Officer with experience of both paper and electronic patient records. An awareness of patient confidentiality is essential to this role due to the nature of the work, as is a high level of accuracy and attention to detail.
This role covers all areas of the department including registrations, delivery and collection around the trust, preparation of patient documentation either loose or in a folder format for internal or external scanning, scanning of documents and some clinic preparation work when required.
About us
You will be joining a dedicated administrative team that supports patient care for the James Paget University Foundation Trust within the Health Records Department. This is a varied role which ensures that patient healthcare information is transferred from paper to an electronic format to ensure a good continuity of patient care.
Job description Job responsibilities
To have high level of knowledge and competency in all areas of the Health Records Department.
From pre-prepared lists and telephone/email requests, prepare paper light folders/folder-less/labels for patient outpatient appointments; using the computer system to track and book patient files.
To prepare and book out, patient files for pre-booked admissions.
To answer telephone and email enquiries, ensuring best outcome for requests that require action and follow up.
Process deceased files, in accordance with current departmental processes.
Efficiently process paper filing received from other functions within the Trust and to consistently output appropriate documents ready for scanning into a patients WinDIP application record.
Efficiently process single and multiple document sets received from other functions within the Trust and to consistently output appropriate document sets ready for scanning into a patients WinDIP application record.
To carry out new registrations and amendments, processing internal and external requests.
To deliver and collect patient files around the Trust using trolleys, including assisting the clinical coding team with the collection of notes.
To process incoming returned files to the department and file in appropriate area in department.
Prepare files for scanning.
Prioritising urgent patient health care files when required.
Quality Assurance of Documents.
Person Specification
Education Essential
Good Level of Education
Desirable
IT qualification
Experience Essential
Health Records Experience Excellent Communication Skills Handling of confidential records Knowledge of computer systems
Desirable
NHS experience Knowledge of IPM System
Abilities Essential
Able to work under pressure Ability to work under own initiative Accurate data entry skills Awareness of Confidentiality
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name James Paget University Hospitals NHS Foundation Trust
Address James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Employer's website https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)