About this role
Job summary
This is an exciting opportunity for an organised, analytical Junior Data Administrator to support our teams in providing excellent healthcare outcomes.
Working closely with the Information Security Manager, you will support the wider business by ensuring data is entered, updated, validated and managed efficiently, enabling teams to access reliable information and reporting.
Main duties of the job
Data Administration
Responsible for accurate entry, updating and maintenance of data across company systems and databases.
Routine data validation and cleansing activity forms part of the role to ensure data quality and consistency.
Identification and resolution of data discrepancies, with escalation of issues where appropriate.
Maintenance of accurate, complete records in line with company procedures.
Support for the organisation and upkeep of electronic records and documentation.
Data Quality & Reporting Support
Assistance with the preparation of regular and ad-hoc reports for internal stakeholders.
Extraction, compilation and organisation of data from company systems and spreadsheets.
Monitoring of key performance indicators and operational metrics.
Support in maintaining reporting templates and ensuring accuracy of outputs.
Basic data analysis to identify trends, issues or anomalies for escalation to management.
Stakeholder Support
Response to internal data and information requests in a timely and professional manner.
Collaboration with operational teams to ensure data accuracy and currency across systems.
Support for managers with data-related administrative tasks and reporting requirements.
Assistance with audits and data review activities as required.
General Responsibilities
Support for continuous improvement initiatives relating to data quality and administration processes.
Confidential handling of employee, patient and company information at all times.
Adherence to KT Healthcare policies and procedures, including safeguarding, GDPR and information governance requirements.
Contribution to a collaborative working environment across the organisation, supporting team objectives and shared priorities.
Consistent demonstration of professionalism, accountability and alignment with KT Healthcare values.
About us
KT Healthcare is a family-owned and growing private healthcare provider specialising in Neurodevelopmental, Brain Injury and therapeutic services. We are committed to delivering high-quality assessments and therapeutic support that genuinely improve the lives of patients and their families.
We work collaboratively with GPs, NHS ICBs, Local Authorities, councils and private sector partners to provide accessible, responsive and person-centred services across a range of specialist pathways.
Job description Job responsibilities
We welcome applications from candidates living within a reliable commuting distance of the office.
About KT Healthcare
KT Healthcare is a family-owned and growing private healthcare provider specialising in Neurodevelopmental, Brain Injury and therapeutic services. We are committed to delivering high-quality assessments and therapeutic support that genuinely improve the lives of patients and their families.
We work collaboratively with GPs, NHS ICBs, Local Authorities, councils and private sector partners to provide accessible, responsive and person-centred services across a range of specialist pathways.
As our Autism Diagnostic Service continues to grow, we are looking for a motivated and organised Junior Data Administrator to support our operational and information teams.
The Opportunity
This is an exciting opportunity for an organised and proactive operational leader to play a key role in the delivery of KT Healthcare's Autism Diagnostic Service.
Working closely with the Operations Lead, you will support the management of operational performance, patient experience, workforce planning and service delivery. You will provide day-to-day leadership to our Patient Support Coordinators and Assistant Psychologist Patient Support Coordinators, helping to ensure the smooth running of services while maintaining compliance with contractual and governance requirements.
The role offers a varied blend of team leadership, operational management, performance monitoring and service improvement, making it ideal for someone who enjoys problem-solving, supporting people and driving positive change within a fast-paced healthcare environment.
Key Responsibilities
Operational Leadership & Service Delivery
Support the Operations Lead in the day-to-day management of KT Healthcare's Autism Diagnostic Service, ensuring services are delivered efficiently, compliantly and within agreed contractual standards.
Assist with appointment scheduling, workforce planning and service coordination to minimise disruption and maintain positive patient experiences.
Monitor operational performance and support the delivery of service targets, identifying areas for improvement and contributing to continuous service development.
Support implementation of new systems, software and operational processes to enhance efficiency and service quality.
Provide operational leadership during periods of absence for the Operations Lead, ensuring continuity of service and effective decision-making.
Team Leadership & Staff Development
Provide day-to-day leadership and support to the Patient Support Coordinator and Assistant Psychologist Patient Support Coordinator teams.
Conduct supervision meetings, one-to-one reviews and appraisals, supporting individual performance and professional development.
Assist with onboarding, training and ongoing development of team members, ensuring staff are equipped to perform their roles effectively.
Promote a positive, collaborative and accountable working culture across the operations team.
Support workload management and effective delegation to ensure operational demands are met.
Patient Experience & Stakeholder Communication
Support the delivery of high-quality patient care through effective coordination of operational processes and communication pathways.
Act as an escalation point for patient, clinician and operational queries, ensuring issues are resolved promptly and professionally.
Assist with complaint management processes, ensuring concerns are investigated thoroughly and resolved appropriately.
Maintain effective communication between operational teams, clinicians and senior management to support seamless service delivery.
Governance, Compliance & Risk Management
Support compliance with safeguarding, GDPR, information governance and regulatory requirements.
Maintain oversight of operational records and data accuracy, ensuring information is managed securely and appropriately.
Assist with incident reporting, audits and quality improvement initiatives to support clinical governance and operational excellence.
Identify operational risks and support the implementation of mitigation strategies to maintain safe and effective service delivery.
Data Analysis & Performance Reporting
Support the collection, analysis and reporting of operational performance data.
Monitor service KPIs and performance metrics, identifying trends and opportunities for improvement.
Assist with workforce reporting, referral monitoring and operational data requests from senior management and external stakeholders.
Support data-driven decision making and continuous improvement initiatives across the service.
About You
We are looking for someone who is an experienced and confident operational leader with excellent organisational skills and the ability to support teams within a fast-paced healthcare environment.
You will be highly organised, detail-oriented and comfortable managing multiple priorities simultaneously. You will have strong communication skills and the confidence to support staff, patients and clinicians while maintaining a professional and solutions-focused approach.
You will be passionate about delivering high-quality services, supporting team development and contributing to a positive and collaborative workplace culture.
Essential
Previous experience in a supervisory, team leader or management position within a similar industry.
Experience working within a fast-paced operational environment.
Strong organisational and workload management skills.
Excellent communication and interpersonal abilities.
Experience supporting or managing team performance.
Strong analytical and problem-solving skills.
Ability to interpret data and identify trends.
Proficiency in Microsoft Office and business systems.
Understanding of confidentiality, safeguarding and professional standards.
Desirable
Experience within healthcare, clinical services or a regulated environment.
Experience managing operational teams.
Knowledge of GDPR and information governance requirements.
Experience producing operational reports and performance data.
Experience supporting service improvement or change initiatives.
Understanding of autism diagnostic pathways or healthcare service delivery.
Why Join KT Healthcare?
KT Healthcare is a founder-led, values-driven organisation with a strong social purpose at its core. We are committed to delivering high-quality, accessible healthcare services that genuinely improve lives, particularly across neurodevelopmental and specialist pathways.
Our culture is collaborative, ambitious and grounded in integrity. As a growing family-run business, we combine entrepreneurial pace with a strong sense of accountability and care for both the people we support and our internal team. Decisions are made with purpose, and senior leaders are closely involved in shaping the direction of the organisation.
Benefits
Salary: Competitive, dependent on experience.
Generous annual leave entitlement – 28 days plus Bank Holidays.
Employee Assistance Programme – 24/7 support.
Private Medical Insurance after probation completion.
Company Sick Pay.
Contributory Pension Scheme.
Ongoing training and development opportunities.
Festive Days off at Christmas time.
Person Specification
Administrative Deputy Lead Essential
Excellent attention to detail and a high level of accuracy.
Strong organisational and administrative capability with the ability to manage competing priorities.
Confidence working with data, spreadsheets and databases.
Good working knowledge of Microsoft Office, particularly Excel.
Ability to manage multiple tasks and prioritise workload effectively.
Strong written and verbal communication skills.
Confidentiality and appropriate handling of sensitive information.
Methodical, structured and process-driven approach to work.
Ability to work independently and collaboratively within a team environment.
Desirable
Any understanding or awareness of ICBs and Backing Data
Previous experience in an administrative or data administration role.
Experience using CRM systems or database management systems.
Understanding of data quality principles and record management.
Experience within healthcare or other regulated environments.
Familiarity with reporting and performance data.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Kirsop-Taylor Healthcare Ltd
Address Unit 2 & 3 Southern Gate
Chichester
West Sussex
PO19 8GR
United Kingdom
Employer's website https://kirsoptaylorhealthcare.com/ (Opens in a new tab)