About this role
Job summary
The People Team are the first point of contact for employees and managers, providing a proactive, professional service, and advice across the organisation.
The role is a blend of working with leaders across the Group to develop and support in the delivery of our business and people plans as well as providing practical HR support and service delivery.
Main duties of the job
As a line manager and part of a great People Team the role will be developing our employee experience and management practices, policies and procedures, and supporting in skills development.
About us
Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce.
St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services.
Chestnut Tree House is the childrens hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions.
Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.
Job description Job responsibilities
Be a trusted and knowledgeable People Partner to managers and service leads,
providing expert advice and guidance on all people matters.
Build strong, credible working relationships to support good decision making and
great people management and leadership.
Working with senior managers and leaders to plan for future workforce
requirements including recruitment campaigns, restructure, high performance,
organisational change, and skills development.
Responsible for ensuring that case work is managed in a timely manner, working
with managers to ensure that employee relations matters are resolved at the lowest
level through appropriate intervention.
Provide support and guidance to managers to ensure plans are in place to quickly to
improve poor performance, barriers to motivation/retention and any issues arising
out of HR metrics including employee survey results.
Providing sound and professional HR advice, you will support service improvements
through creative people management practices.
Working collaboratively with managers and People Services colleagues, to identify
and implement initiatives to address the workforce challenges within business areas,
including providing advice and guidance to managers in the development of job
descriptions and person specifications, and participating in recruitment processes to
support with recruitment.
Monitor and report on the HR metrics including sickness absence, compliance, talent
management, turnover at monthly performance meetings.
Analyse workforce data relating to recruitment and retention, identifying actions
needed to address any areas of concern and ensuring the development and
implementation of any plans to address concerns.
Supervise the work of direct reports on a day-to-day basis and act as a point of
escalation for the People Services team for any queries that are more complex.
Develop workforce plans and strategies that address the workforce challenges and
(changing) service needs.
Work with the learning and development team to support the delivery of training
and development specifically in relation to employment legislation and our
employment policies and practices.
Build the confidence of managers to address people matters by acting as a trusted
sounding board, working with them to identify solutions, coach and develop their
skills and embed our employment policies and practices.
Maintain knowledge and solid understanding of the full range of HR policies,
employment legislation and best practice.
Promote fair, consistent and legally compliant people management practices.
Person Specification
Qualifications Essential
Degree level education or equivalent work experience Level 5 CIPD qualification or equivalent practical work experience in a HR setting Evidence of CPD
Experience Essential
Proven experience of providing a wide range of HR advice and guidance to managers and employees on employee relations matters, HR Policies and Procedures. Proven experience of working with department managers about workforce and creating workforce solutions and future plans. Proven experience of managing a varied caseload including absence management, grievance, organisational change, performance management and disciplinary casework. Experience of coaching managers through their decision making. Proven experience of managing investigations, hearings and appeals. Demonstrable experience of dealing with HR/employment queries from the workforce at all levels, that may be complex in nature. Demonstrable experience of working with HR information systems. Experience of supervising or line managing.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Southern Hospice Group
Address Titnore Lane
Worthing
West Sussex
BN12 6NZ
United Kingdom
Employer's website https://www.stbarnabas-hospice.org.uk/ (Opens in a new tab)