About this role
Job summary
Specialist Outreach Worker - Inclusion Health Peer:
We are seeking a motivated and Specialist Outreach Worker, with lived experience of inclusion health, to join the Find&Treat service, supporting people living with HIV and other infectious diseases to engage with care.
This role will focus on working with individuals who are out of care or at risk of disengagement, particularly those experiencing homelessness, substance use, migration-related vulnerability, or contact with the criminal justice system.
As a Specialist Outreach Worker, you will use your lived or relatable experience to build trust, support engagement, and help individuals overcome barriers to accessing healthcare and wider support.
We are looking for someone who:o Has lived experience, or strong understanding, of the challenges faced by inclusion health populationso Is confident engaging with people in community settingso Has excellent communication and interpersonal skillso Is able to work flexibly and independently as part of a teamo Is motivated to support people to improve their health and wellbeingExperience working in outreach, peer support, or health and social care settings is desirable but not essential.
Main duties of the job
As part of a multidisciplinary team, Specialist Outreach Worker will:o Support people living with HIV to re-engage with care and attend clinical appointmentso Build trusting relationships with individuals who may be disengaged from serviceso Undertake outreach in community settings, including hostels, day centres, and other environmentso Provide practical support to address barriers to care (e.g. navigating services, attending appointments)o Support BBV testing, TB and STI screening alongside clinical staffo Work closely with nurses and other professionals to support continuity of careo Identify wider health and social needs (e.g. housing, benefits, substance use, mental health) and support individuals to access appropriate serviceso Maintain accurate records and contribute to service monitoring and evaluationo Contribute to a trauma-informed, person-centred approach to care
This is a generalist inclusion health outreach role with a strong HIV focus. You will work flexibly across London, supporting individuals in a range of community settings.
You will be part of a supportive multidisciplinary team and will receive training and supervision to develop your skills in outreach, engagement, and health support.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology.
Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description Job responsibilities
For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.
About Find&TreatFind&Treat is a specialist NHS outreach service working with over 200 NHS and third-sector partners to tackle TB, HIV and blood-borne viruses among people experiencing homelessness and social exclusion. We take healthcare into the community, identifying infection early, supporting engagement with care, and addressing the wider health and social needs that underpin long-term outcomes.
Come and be a part of the best NHS trust in England to work for, according to our staff*
*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit:Flexible working.
To discover more about what makes UCLHa great placeto work, visit:Why Choose UCLH?
Person Specification
Knowledge and Qualifications Essential
oLived experience relevant to Inclusion Health populations, with ability to use this appropriately within a professional peer support role. (This may include experience of homelessness, substance use, migration-related exclusion, involvement with the criminal justice system, or other barriers to healthcare access.) oUnderstanding of barriers faced by people experiencing social exclusion when accessing healthcare. oAwareness of HIV, blood borne viruses, harm reduction, and Inclusion Health approaches. oUnderstanding of confidentiality, safeguarding, professional boundaries, and escalation. oWillingness to undertake training relevant to the role.
Desirable
oTraining in peer support, trauma-informed practice, safeguarding, or motivational approaches. oUnderstanding of NHS and community support services.
Experience Essential
oExperience of engaging with people experiencing social exclusion, homelessness, substance use, migration-related vulnerability, or barriers to healthcare access. oExperience of supporting people to access appointments, services, or practical support. oExperience of working or volunteering as part of a team.
Desirable
oExperience of outreach, peer support, homelessness, drug and alcohol, HIV, BBV, or community health services. oExperience of supporting people with complex needs to engage or re-engage with care.
Skills and Abilities Essential
oAbility to build trusting and professional relationships with people experiencing social exclusion. oAbility to work within professional boundaries and escalate concerns appropriately. oAbility to work independently and as part of a multidisciplinary team. oGood organisational and time-management skills. oAbility to maintain accurate records and use electronic systems appropriately. oAbility to reflect on practice and engage in supervision and ongoing development.
Desirable
oAbility to support engagement with healthcare and community services. oUnderstanding of trauma-informed and non-judgemental approaches to care.
Communication Essential
oGood verbal and written communication skills. oAbility to communicate effectively with people experiencing social exclusion and varying levels of health literacy. oAbility to communicate appropriately with multidisciplinary teams and partner organisations.
Specific Requirements Essential
oAbility to work flexibly across multiple London outreach locations. oWillingness to work in non-traditional clinical environments. oAbility to undertake community-based and home visit work where appropriate. oCommitment to safe, inclusive, and professional practice.
Desirable
oFull UK driving licence.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University College London Hospitals NHS Foundation Trust
Address UCLH
250 Euston Road
London
NW1 2PG
United Kingdom
Employer's website https://www.uclh.nhs.uk (Opens in a new tab)