About this role
Job summary
The successful candidate will be offered a fixed term to cover Maternity Leave for 1 year with a view to extend.
Care co-ordinators work with people to build trusting relationships and listen to what matters to them. They work with a range of people, particularly those with long-term conditions, multiple long-term conditions, and people living with or at risk of frailty. They help people co-ordinate and navigate their care across the health and care system and can support people to become more active in their own health and care.
Main duties of the job
Administration:
Develop a working knowledge of the GP and Network contract, the Quality Outcomes Framework/Impact and Investment.
To support the Newton and Haydock Community in signposting to appropriate services both internally and externally in the community
To work with community, social, educational and medical services & breaking down the barriers between them.
Relationship Management
To work as a flexible member of the PCNs, providing support to other team members when necessary
To take an active role in supporting development and embedding of the PCNs culture, values and reputation as providers of high-quality services
To support in encourage all staff to collaborate through sharing information and intelligence across different activities
Build good relationships with all stakeholders involved in the PCN
Liaise with other NHS providers and agencies in support of the work of the Network. Work alongside other PCN team members.
General Competencies:
To be responsible for planning and organising own workload, continually reprioritising your own work to meet changing local & national targets and deadlines
To act as a point of contact with regard to the delivery of Networks' projects/schemes
Supporting with the management of contractual requirements on behalf of the network.
About us
Newton & Haydock Primary Care Network: About Us
Newton and Haydock Primary Care Network consists of 4 NHS GP practices in Newton-le-Willows and Haydock, across several sites. The Network enables NHS staff to work across the practices to help deliver services to 50,000 patients.
The Practices:
Newton Practice
Patterdale Lodge
Vista Road Surgery
Haydock Medical Centre
Job description Job responsibilities
The successful Care co-ordinator will be proactive in helping to deliver projects within the PCN. The post holder will be expected to liaise with both clinical and non-clinical staff in providing patient care via project support.
Collaborating closely with schools within Care Communities to provide support for children with low attendance, and offering guidance to families regarding available community and medical services that benefit both the child and the entire family.
Additionally, supporting St Helens Place in the seamless integration of Neighbourhood Health initiatives. St Helens is a pioneering site for Neighbourhoods, one of 43 locations across England participating in this program.
The successful candidate will assist patients in managing their long-term conditions and coordinate educational opportunities to enhance their understanding of their health. This role involves working collaboratively with secondary care, community services, and public health entities to develop and implement new care pathways.
We are currently developing a prevention-focused model that emphasizes patient education on early detection and the prevention of health conditions. The goal is to facilitate earlier intervention, thereby reducing wait times in both primary and secondary care settings.
Where necessary, the post holder will be required to book clinic rooms, or meeting rooms, both clinical and non-clinical colleagues from any of the GP practices within the PCN catchment area, or PCN employees.
The ideal candidate will need to be proactive, have a passion for primary care, and have a proven track record in administrative coordination. The remit of this role is broad and will require attention to detail in delivering high-quality day-to-day coordination.
Person Specification
Experience Essential
Proven ability to liaise with colleagues and member of the public at all levels. Minimum of 5 years NHS experience. Evidence of having completed training and competent in managing competing deadlines. Ability to prioritise competing deadlines Ability to organise staff rotas, filling gaps at short notice Confident in putting forward suggestions to changes in service delivery Experience in the use of EMIS / MJog / ICE Confident in suggesting changes to service delivery to maximise utilisation. The role requires levels of concentration when there may be competing demands for your attention The role will involve travel between sites. Use of data bases and spreadsheets will be necessary
Desirable
Educated via the Personalised Care Institute Personalised Care Course. Competent in creating rotas Suggest and lead on changes to maximise utilisation of clinic sessions
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Newton & Haydock Primary Care Network
Address Haydock Medical Centre
Woodside Road
Haydock
St. Helens
Merseyside
WA11 0NA
United Kingdom
Employer's website https://www.newtonhaydockpcn.com/ (Opens in a new tab)