About this role
Job summary
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.
The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.
Main duties of the job
We are looking for an enthusiastic, motivated and experienced secretary for the Acute Paediatrics Department. This is a part time, permanent post, which covers a range of administrative tasks to maintain a prompt and accurate secretarial service.
You must have the ability to produce efficient and accurate typing and will therefore have previous secretarial experience. You will have excellent keyboard and audio typing skills and be proficient in the use of Microsoft packages, including Word, Excel and Outlook.
The ability to prioritise your work and be highly organised is paramount to this post, as is excellent interpersonal communication skills, which includes a friendly telephone manner, whilst also providing a professional, sensitive manner and maintaining confidentiality at all times.
If you think you have the above skills and abilities to offer, we very much look forward to hearing from you.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications Essential
RSA level 2 or equivalent demonstrable experience NVQ Business Administration L3 or equivalent experience IT related qualification CLAIT plus /ECDL or equivalent
Desirable
AMSPAR - City & Guilds L3 NVQ Customer Service L3
Skills Essential
Knowledge of a range of administrative processes Experience of working in a busy office environment Competently communicates professionally and effectively with all levels of staff both verbally and in writing Proficient in use of Microsoft office applications Experienced in planning organising and prioritise own workload Flexible and adaptable to changing service demands Excellent organisational skills
Desirable
Experience of working in the NHS Minute-taking skills
Knowledge Essential
Ability to deal with sensitive information
Desirable
Medical terminology
Personal Qualities Essential
Team player Approachable /Friendly Confident manner Reliable Empathetic
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Betsi Cadwaladr University Health Board
Address Children's Outpatients, Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 7TD
United Kingdom
Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)