About this role
Job summary An exciting opportunity has arisen for a highly motivated and hardworking individual to join the Medical Division as an Administration Manager on a full time, permanent basis. This is an exciting time to join a fast paced, forward thinking Division. Excellent interpersonal, communication and organisational skills are essential. This role will be demanding but equally rewarding and will require daily interaction with staff at all levels including senior management and clinicians. To succeed in this position the post holder will require the ability to manage multiple and competing priorities whilst ensuring needs of the Administration Teams are met. The post holder should be able to influence and persuade on Administration matters.
Main duties of the job
The main duties of this post will include:
Management of Administrative Teams as allocated. Responsibility for the delivery of specific key performance indicators (KPIs) Work in conjunction with the Deputy General Manager and other Service Units and relevant staff within Trust, and external agencies, to ensure the optimum administrative flow of patients through outpatient and inpatient services. To support the Deputy General Manager in the delivery of Service Unit business objectives taking personal responsibility for designated Provide an administrative and note taking service for meetings within the Division to include preparation of agendas, circulation of documents prior to meetings, minute taking and chasing actions as allocated/requested.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Job description Job responsibilities
Please see the attached job description and person specification for more information about the role and responsibilities.
Person Specification
Education and Qualifications Essential
Educated to degree level or equivalent or relevant experience 5x GCSEs C grade or equivalent to include English and Mathematics
Skills, Knowledge and Abilities Essential
Experience of managing own workload and meeting tight deadlines Proven ability to work under pressure and deal with difficult / stressful situations Knowledge of booking processes for both inpatient and outpatient episodes Highly developed knowledge of Microsoft Office applications Ability to effectively communicate both verbally and in writing to a wide range of people Minute taking and report producing skills
Experience Essential
Previous experience of office management Experience of taking and transcribing minutes Experience of dealing with confidential or sensitive issues Experience of working in a NHS Trust environment and interaction with consultants, clinicians and senior managers
Personal Attributes Essential
Ability to work as a team member or independently Self-confident and flexible approach to tasks and the needs of the service Ability to manage and inspire a team Able to work to deadlines Aware of own development needs Good communication and influencing skills Highly effective customer relationship skills
Other Factors Essential
Ability to fulfil the travel requirements of post Satisfactory employment checks
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Wye Valley NHS Trust
Address Hereford County Hospital
Union Walk
Hereford
HR1 2ER
United Kingdom
Employer's website https://www.wyevalley.nhs.uk/ (Opens in a new tab)