About this role
Job summary
Key Responsibilities
Greeting patients warmly at the front desk.
Managing a busy multi-line telephone system.
Navigating and processing patient requests using the Anima Triage platform.
Booking appointments accurately using the EMIS clinical system.
Handling general medical queries and administrative tasks.
Maintaining strict patient confidentiality at all times.
Main duties of the job
Key Responsibilities
Greeting patients warmly at the front desk.
Managing a busy multi-line telephone system.
Navigating and processing patient requests using the Anima Triage platform.
Booking appointments accurately using the EMIS clinical system.
Handling general medical queries and administrative tasks.
Maintaining strict patient confidentiality at all times.
About us
A welcoming, supportive training environment.
Opportunities for continuous learning and professional development.
The chance to work within a dynamic, growing team.
Job description Job responsibilities
Greeting patients warmly at the front desk.
Managing a busy multi-line telephone system.
Navigating and processing patient requests using the Anima Triage platform.
Booking appointments accurately using the EMIS clinical system.
Handling general medical queries and administrative tasks.
Maintaining strict patient confidentiality at all times.
Person Specification
Experience Essential
Excellent communication and customer service skills. Strong multitasking abilities in fast-paced environments. Proficiency with computers; experience with EMIS and Anima is highly desirable. Flexibility to travel between our three local sites. Previous NHS or GP practice experience is preferred but not essential.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name TEMPLE HILL GROUP
Address St Edmunds Road
Dartford
Kent
DA1 5ND
United Kingdom
Employer's website https://www.templehillsurgerydartford.co.uk/ (Opens in a new tab)