About this role
Job summary
Receptionist required for a busy, friendly, doctors surgery in Edgware.
Hours of work: -
Monday - Friday 2pm - 7pm
25 hours per week, but you may be asked to do additional hours to cover absence.
Pay is £12.71 per hour.
Please note that the successful candidate will need to start as soon as possible. When applying please state your notice period that you have with your current employer.
Main duties of the job
To answer general enquiries in person and over the phone.
To process repeat prescription requests.
Respond to all queries and requests for assistance from patients and other visitors
Book transport when needed
Ensure reception and waiting areas are neat and tidy
Ensure total familiarity with all appointment systems in effect
Book appointments and recalls
Answer external and internal telephones promptly
Receive and make calls as required. Divert calls and take messages as appropriate.
Ensure that the system is operational at the beginning of the day
To receive and accurately record messages for GPs, nurses and any other staff
To deal with patient requests for test results
Management of medical records
Documentation management
To act as chaperone on occasions for the doctors or nurses.
To attend training when organised by the Practice Manager
To attend meetings when necessary
Any other duties appropriate to the grade
About us
We are a large high achieving friendly, teaching GP practice based in Edgware comprising:
14000 patients
6 partners
4 Salaried GPs
2 GP registrars
3 nurses , 1 HCA
8 Receptionists
3 Administrators
1 Secretary
Job description Job responsibilities
Management of appointment system
Operation of telephone system
Medical records management
Document management
Chaperoning
General filing
Handling samples
Reception duties
Comply with Information Governance, Data Security and other protocols
Person Specification
Location Essential
Lives in the Edgware area
Experience Essential
Good written and verbal communication
Desirable
Experience of working as a medical receptionist - 1 year minimum.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Lane End Medical Group
Address 2 Penshurst Gardens
Edgware
HA8 9GJ
United Kingdom
Employer's website https://www.laneendmedicalgroup.co.uk/ (Opens in a new tab)