About this role
Job summary
The Transfer of Care Hub Data Quality Administrator provids administrative and data quality support to the Transfer of Care Hub, ensuring patient information is accurately recorded, maintained and reported across electronic systems including Patient Vision and Strata.
The post holder is responsible for supporting data quality processes, producing and distributing routine reports, maintaining accurate records, monitoring information held on Trust systems and assisting with the administration of system access requests. The role also provides administrative support to the Fast Track discharge process, including the preparation of documentation, maintenance of records and collection of provider capacity information.
The post holder will provide comprehensive administrative support to the Transfer of Care Hub, including meeting administration, preparation of agendas and minutes, management of correspondence and communication with internal and external stakeholders.
The post holder will be based at Cumberland Infirmary but will be expected to provide cross-site support when required. Initial training may be delivered across Cumberland Infirmary and West Cumberland Hospital until competencies have been achieved.
Main duties of the job The post holder will provide administrative and data quality support to the Transfer of Care Hub, maintaining accurate patient records, producing reports, supporting Fast Track discharge administration, managing system access processes and ensuring data quality across key information systems. The role requires excellent organisational skills, attention to detail and the ability to work effectively with a wide range of internal and external stakeholders. See Job Description for further detail
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation Quality and safety at the heart of our Trust A positive patient experience every time A great place to work Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications Essential
NVQ Level 3 in Business Administration or equivalent experience. GCSE English and Maths (Grade C/4 or above) or equivalent qualification.
Desirable
ECDL, CLAIT or equivalent IT qualification. Information Governance or Data Quality training.
Knowledge and Experience Essential
Previous administrative experience within a healthcare, social care or office environment. Experience of maintaining electronic records, databases and information systems. Experience of data entry and record management with a high level of accuracy. Experience of using Microsoft Office applications, including Excel. Understanding of confidentiality, data protection and information governance requirements.
Desirable
Experience of working within a discharge, patient flow or transfer of care service. Experience of using Patient Vision, Strata or similar healthcare systems. Experience of producing reports and undertaking data quality check
Skills and Aptitudes Essential
Excellent attention to detail and commitment to data accuracy. Ability to organise and prioritise workload to meet deadlines. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Ability to identify routine issues and escalate appropriately. Good interpersonal skills and ability to develop effective working relationships. Ability to handle sensitive and confidential information appropriately.
Desirable
Ability to extract and review routine reports from electronic systems. Intermediate Microsoft Excel skills.
Other Requirements Essential
Flexible approach to meet service needs. Commitment to maintaining high standards of customer service and professionalism. Ability to travel between Trust sites if required.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North Cumbria Integrated Care NHS Foundation Trust
Address Cumberland Infirmary
Carlisle
CA7 2HY
United Kingdom
Employer's website https://www.ncic.nhs.uk/ (Opens in a new tab)