Senior Coordinator, Program Management (Houston, TX, US) @ Baylor College of Medicine Prod

• Summary The Margaret M. and Albert B. Alkek Department of Medicine at Baylor College of Medicine is seeking a highly motivated and detail-oriented Senior Coordinator, Program Management to join our team.
• Provides advanced administrative management for one or more GME programs and partners with Medical Education Program Management, Residents or Fellows, the Program Director, and the Section(s) Director of Business Operations.
• Will manage ACGME/GME annual requirements for managed programs.
• Will be fiscally responsible for maintaining the yearly education budgets for each program.
• Job Duties Accreditation, Compliance & Program Oversight- 45% -Lead administrative operations for multiple ACGME-accredited fellowship programs. -Ensure compliance with ACGME Institutional and Program Requirements, specialty-specific requirements, Board requirements, and institutional policies. -Serve as the primary accreditation resource for Program Directors, Associate Program Directors, Site Directors, faculty, and trainees. -Manage Accreditation Data System (ADS) updates, Annual Program Evaluations, Self-Studies, site visits, and accreditation reviews. -Monitor program compliance metrics including evaluations, milestones, duty hours, scholarly activity, and required trainee documentation. -Develop and implement processes that support continuous program quality improvement.
• Program Operations and Trainee Administration (20%) -Direct day-to-day administrative operations for assigned training programs across multiple clinical training sites. -Oversee trainee onboarding, orientation, credentialing, graduation, and maintenance of trainee records. -Coordinate Clinical Competency Committee (CCC), Program Evaluation Committee (PEC), recruitment, and faculty meetings. -Serve as liaison between trainees, faculty, institutional offices, affiliate sites, and external agencies.
• Recruitment (15%) -Lead recruitment strategy and administration for ERAS and NRMP Match activities. -Coordinate application review, interview scheduling, ranking processes, and onboarding of incoming trainees. -Support workforce planning initiatives related to trainee complement, program growth, and accreditation requirements.
• Data Management, Reporting, and Financial Oversight (10%) -Maintain educational management systems including MedHub and Qgenda. -Prepare operational, accreditation, and financial reports for department leadership. -Assist with budget forecasting, educational fund management, trainee expense tracking, and affiliate reimbursement. -Analyze program data and develop reports to support strategic decision-making.
• Leadership, Strategic Initiatives, and Process Improvement (10%) -Provide mentoring, training, and guidance to program coordinators and administrative staff.- -Lead departmental projects and process improvement initiatives related to graduate medical education operations. -Develop and maintain standard operating procedures, training materials, and program management resources. -Partner with departmental leadership on strategic planning, growth initiatives, and operational effectiveness efforts. -Function as a subject matter expert in graduate medical education administration and accreditation.

Minimum Qualifications

• High School diploma or GED.
• Four years of relevant experience.

Preferred Qualifications

• Demonstrated proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
• Strong administrative and organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Exceptional interpersonal, communication, and customer service skills, with the ability to exercise sound judgment, professionalism, and diplomacy.
• Proven ability to develop and maintain collaborative working relationships with faculty, learners, administrative leaders, and colleagues while fostering a positive and service-oriented departmental culture.
• Work Authorization Requirement: This position is not eligible for visa sponsorship.
• Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
• Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.