About this role
- 1. E-Commerce Business & Sales Management
Lead the overall E-Commerce business and achieve sales and profitability targets.
Develop business plans and sales forecasts, monitor performance, and drive actions to close gaps and capture opportunities.
Develo E-Commerce as a main channel for improving Brand reputation and providing premium brand experience especially thru Web-shop channel
- 2. Channel, Product & Promotion Management
Define strategies and operating plans for the official mall and marketplace channels.
Lead product assortment, demand planning, pricing, promotions, new product launches, and key partner management.
- 3. Digital Marketing, CRM & Customer Experience
Set the overall direction for E-Commerce promotions, digital advertising, and CRM activities.
Partner with relevant teams to improve traffic, conversion, marketing efficiency, and the overall online customer experience.
- 4. Data, Systems & Process Improvement
Analyze business performance and translate insights into clear actions and priorities.
Oversee E-Commerce platforms and drive system and process improvements with local and global teams.
- 5. Budget & Profitability Management
Manage the E-Commerce budget, cost forecast, and key cost drivers to improve profitability and resource efficiency.
- 6. Team Leadership & Stakeholder Management
Lead and develop the E-Commerce team by setting clear priorities, goals, and performance expectations.
Lead cross-functional collaboration and act as the key local contact for global HQ and central ECommerce teams.