About this role
Know, identify and act according to consumer experience management standards
Know, consider and act according to all relevant legal requirements within area of accountability
Provide consumer information about proper use and care of Miele products
Perform timely and thoroughly troubleshooting, diagnostics and repairs
Sell accessories, consumables, contracts and appliances
Communicate proactively
Keep technical knowledge up to date by regular completion of training
Report improvements regarding the quality of appliances
Manage and optimize spare part stock
Manage complaints according to Miele policies and guidelines
Maintain company assigned property
Ensure keeping local technical guidelines (e.g. safety tests) and norms in day-to-day business
25.000-28.000 EUR annually