About this role
Salary: £? - ? per year
Requirements
- Experience supporting and administering Civica Workflow 360/D360/W360
- Experience with document management, records migration, and data analysis
- Strong SQL and troubleshooting skills
- Knowledge of data governance, GDPR, and records management principles
- Ability to work collaboratively with technical and operational stakeholders
- Strong analytical, organisational, and problem-solving skills
- Desirable: SharePoint Online document migration experience
- Desirable: Microsoft Purview knowledge
- Desirable: Experience in Local Government, Housing, or Social Care environments
Responsibilities
- Provide application support and administration for Civica Workflow 360/D360
- Support the extraction, cleansing, and migration of documents and metadata
- Analyse data, document structures, and records management processes
- Define and validate migration mappings, testing, and reconciliation activities
- Work with suppliers, stakeholders, and project teams throughout the migration life cycle
- Investigate and resolve application, data, and migration issues
- Produce technical documentation and support knowledge transfer activities
Technologies
- ICT
- Support
- Microsoft 365
- SQL
- SharePoint
- Office 365
More
We are recruiting an Application Analyst on behalf of Luton Borough Council to support the migration from Civica Workflow 360/D360 to Microsoft 365 and SharePoint. The role works with ICT, Information Governance, and service teams to support the existing application and help deliver the extraction and migration of documents and records. Luton Borough Council has partnered with Kent County Council to create Connect2Luton, a recruitment managed service for the Councils contingent temporary agency, contract, and interim roles. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP, a joint venture between Luton Borough Council and Commercial Services Kent Ltd. We are an equal-opportunities employment agency and business and encourage applications from suitably qualified and eligible candidates.
last updated 46 week of 2026