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ServiceNow Architect (TSOM) @ Syntax Consultancy Ltd

London, England, GBOnsiteFull-time
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About this role

Salary: £? - ? per year

Requirements

  • Strong Telecommunications Service Operations Management (TSOM) experience
  • Proven expertise in ServiceNow integrations, including REST, SOAP, APIs, and MID Servers
  • Expertise in ServiceNow scripting, including JavaScript, Glide, and Flow Designer, and ServiceNow data models
  • ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Technical Architect (CTA) qualifications

Responsibilities

  • Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery, and custom applications
  • Act as the technical authority on ServiceNow architecture, strategy, roadmaps, design, implementation, governance, and best practices
  • Ensure the ServiceNow platform is scalable, secure, and performant, and integrates with other enterprise systems
  • Provide technical leadership in solution design workshops, architecture reviews, and governance boards

Technologies

  • Architect
  • CMDB
  • Flow
  • ITSM
  • JavaScript
  • REST
  • SOAP
  • ServiceNow
  • Security

More

Were supporting a leading telecoms end client in partnership with a global IT consultancy. This is a six-month ServiceNow Architect contract based in London, with a hybrid schedule of two to three days per week working remotely and the remainder in the London office. The rate is up to £550 per day, outside IR35, with an ASAP start in November or December 2026.

last updated 46 week of 2026

Skills

ServiceNowServiceNow scriptingJavaScriptServiceNow integrationRESTSOAPMID ServerServiceNow data modelingServiceNow Certified System AdministratorServiceNow Certified Implementation SpecialistServiceNow Certified Application DeveloperServiceNow Certified Technical Architect

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