About this role
Salary: £60,000 - 70,000 per year
Requirements
- Broad knowledge across multiple technologies, with the ability to troubleshoot and deliver effective solutions
- Excellent customer-facing skills and effective communication
- Deep knowledge of the Microsoft ecosystem, including Azure, Microsoft 365, Exchange Online, Active Directory/Group Policy, and PowerShell automation
- Comprehensive enterprise infrastructure experience, including virtualization (vSphere, Hyper-V), storage, and backup systems, particularly Veeam
- Advanced networking expertise across multiple firewall platforms, Citrix environments, and unified communications, including Teams, Mitel, and Gamma
- Proven experience implementing and managing hybrid cloud solutions, secure endpoint management, and enterprise infrastructure architectures
- Strong technical troubleshooting, diagnostics, and documentation skills in complex environments
- Current knowledge of security practices, emerging technologies, and industry trends
- Team leadership, project planning, and resource management capabilities
- Expertise in ITIL frameworks, service delivery, and continuous improvement methodologies
- Outstanding communication skills, including fluency in English and the ability to engage technical and business audiences
Responsibilities
- Lead and develop the infrastructure team through mentoring, coaching, one-to-ones, and strategic planning
- Manage team resources, capacity, and scheduling across business-as-usual and project work, including recruitment and onboarding
- Develop team capability through training programs, career development paths, and continuous improvement
- Provide technical leadership on complex infrastructure challenges, including platform maintenance, optimization, and architecture decisions
- Improve monitoring, backup, and patch management while ensuring robust incident response
- Partner with Service Desk Management to optimize service delivery and response times
- Deliver strategic infrastructure initiatives, process improvements, and new technology implementations
- Manage project resources and timelines while building relationships across the business
- Drive technical knowledge sharing and documentation across departments
Technologies
- Active Directory
- Azure
- Citrix
- Cloud
- Firewall
- Hyper-V
- Support
- ITIL
- Microsoft 365
- PowerShell
- Security
- Veeam
- Office 365
- REST
More
We are razorblue, an IT partner seeking a Head of Cloud and Infrastructure to combine strategic leadership, technical expertise, and project delivery while developing high-performing teams. We value collaboration, innovation, customer service, and a passion for learning; our learning and development opportunities have contributed to 34 promotions in 2022. We offer a base salary of £60,000–£70,000 per annum, depending on skills and knowledge. After probation, our hybrid working arrangement splits time between the office and home; we also offer flexible working.
Benefits include 25 days of annual leave plus public holidays and the option to purchase 10 additional days, a day off for your birthday, a referral bonus, enhanced family leave and a baby bonus, funded training and accreditations, two paid charity volunteering days, discounted broadband, life and private health insurance, a quarterly team social fund, a Cycle to Work scheme, access to technology through our Currys partnership, and an electric vehicle scheme.
We are committed to an inclusive and accessible recruitment process and can support reasonable adjustments for applications and interviews.
We invite candidates to apply directly through our website; we do not accept unsolicited speculative CVs from agencies.
last updated 46 week of 2026