About this role
Key Responsibilities
- To chase for the NAV for Hedge Funds and input into Data Hub system.
- To perform NAV controls checks to make sure the correct price details are updated in trading platforms.
- Investigation of all asset breaks and ensure they are assigned to the right departments.
- To provide high-quality service experience, answering enquiries and resolving problems with the TAs, advisors, and custodians.
- Identify and challenge non-standard/exception-based processes to ensure a thorough risk assessment has been completed with corresponding controls in place prior to implementation.
- Partner with various internal teams and business stakeholders to develop effective solutions and continually look for ways to innovate to expand our service capabilities.
- Ensure all the activities are completed and delivered within agreed time frames and to a high-quality standard.
- Review and clearance of daily cash and stock reconciliations via FundAdmin / Intellimatch.
- E-mail queries are investigated and responded to in a timely manner.
- Produce and maintain required periodic reporting as required to support the client and/or business needs.
- Produce and maintain statistical information for internal and client distribution.
- Seek operational improvements where possible, to facilitate take-on of additional activities through automation of existing activities.
Requirements
- 1-3 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.
- Proficient in English with outstanding written and verbal communication skills.
- Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.
- Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.
- Detail oriented and excellent accuracy skills.
- Working hours: 3.00pm – 12.00am / 4.00pm – 01.00am Malaysia time.