EB Operations Function Analyst – APAC Tax Operations @ Euroclear

Division: EB Operations

Join our team in Hong Kong as an EB Operations Function Analyst in the tax operations department! The APAC Tax Operation processes the taxation of the various instruments based on client instructions. It implies the collection of the tax documentation, the verification and input in our system and the processing of the different tax rates based on client documentation. The tax amounts are collected from clients and afterwards reported and wired to the local Tax Authorities. Should the exemption at source be missed, some markets we offer a refund service to our clients.

Roles And Responsibilities

• Monitor and control end-to-end taxation processes, ensuring accuracy, quality, and timely execution.
• Analyse, validate, and process tax certifications and supporting documentation in accordance with applicable requirements.
• Process tax-related payments and apply the appropriate tax treatment based on client documentation and market requirements.
• Ensure accurate and timely tax reporting to depositories and relevant local authorities.
• Analyse market information and regulatory or operational developments to assess their impact on tax processes and client transactions.
• Act as a key controller and point of expertise for complex, specialised, and non-standard Tax Operations matters.
• Investigate and resolve complex cases requiring analysis or research beyond standard operating procedures.
• Manage operational issues and escalations independently within established policies, procedures, and control frameworks.
• Demonstrate deep Tax Operations expertise and strong end-to-end process knowledge, particularly in tax documentation, certification, and processing requirements.
• Identify risks, discrepancies, and operational issues and ensure appropriate escalation and follow-up.
• Drive continuous improvement by facilitating Problem Solving Sessions, reviewing processes, and recommending enhancements to improve efficiency, quality, and control.
• Draft, review, and support the implementation of new or enhanced procedures, subject to appropriate managerial review.
• Coach colleagues and deliver training across a broad range of Tax Operations processes, supporting knowledge development within the team.
• Coordinate activities across internal and external stakeholders to support effective resolution of complex operational matters.
• Contribute independently to projects and transversal initiatives by providing Tax Operations expertise, analysing business needs, supporting recommendations, and completing agreed deliverables.
• Support testing, operational readiness, and implementation of process and system changes across one or more Tax Operations processes.
• Work autonomously while collaborating effectively across operational, project, and stakeholder teams.

As part of our Lean principles, each team member is actively involved in the Continuous Improvement process. You will have the opportunity to take on ambitious team projects that evolve with your expertise, contributing to the overall success of our operations.

This role offers you an exceptional chance to work with an outstanding level of autonomy and complexity in an engaging field, where there is always potential for growing and learning. As a career path, you will first learn the various tasks linked to the tax processing to be able to handle more and more complex issues.

Required Qualifications

• Diploma or Degree in Finance, Banking, Business, Economics, Accounting, or a related discipline.
• Relevant experience in banking, financial services, securities, custody, fund administration, or financial operations.
• Strong understanding of Custody Operations, financial instruments, and operational processes, with the ability to develop deep Tax Operations expertise.
• Strong analytical and problem-solving skills, with the ability to investigate and resolve complex or non-standard taxation and operational matters.
• Demonstrates strong risk and control awareness, recognising the wider operational impact of decisions and actions.
• High level of accuracy and attention to detail, with a disciplined approach to compliance, quality, and operational controls.
• Able to work autonomously, exercise sound judgement within established guidelines, and take ownership of matters through to resolution.
• Proactive, curious, and adaptable, with the ability to quickly build knowledge and respond effectively to new or evolving requirements.
• Strong organisational and prioritisation skills, with the ability to manage multiple activities and deliver consistently within deadlines.
• Effective communicator with strong interpersonal skills and the ability to collaborate and coordinate across teams and stakeholders.
• Comfortable sharing knowledge, supporting colleagues, and contributing to the development of team expertise.
• Proficient in Excel, with the ability to use data to support analysis, investigation, and operational reporting.
• Strong written and spoken English; additional language capabilities are an advantage.
• Demonstrates a continuous-improvement mindset and willingness to contribute to process, system, and operational enhancements.
• Reliable, self-motivated, and committed to delivering high-quality outcomes both independently and as part of a team.

What We Offer

• An excellent opportunity to practice and develop your talents in a highly professional international environment.
• Working closely with inspiring, supportive and engaged colleagues from 80+ different countries, interacting with many stakeholders at all levels across the organization.
• A learning and development focused environment with an emphasis on knowledge sharing, training, and reskilling.
• We’re agile, we’re growing and so will you!"

About Us

Why join us

Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system.

What We Offer

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
• Practice your talents in a highly professional international environment.
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.

New ways of working

Find your own optimal balance within our hybrid working model, where you can connect at the office and also benefit from remote working.

Great Place to Work for All

We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process.

About The Team

Euroclear Bank Asset Servicing Operations are at the heart of what is happening in the capital markets. Our goal is to provide safekeeping and servicing of domestic and cross-border securities, such as bonds, equities, and derivatives. We cover all steps in the life cycle of a security, from the distribution of a new issue to timely and accurate custody-related services. Our highly trained team of professionals based in Belgium, Poland and Hong-Kong connect over 50 major markets and more than 2000 participants across the globe. On top of our business-related objectives, we value great atmosphere and cultivate a sense of belonging. Joining Asset Servicing Division will give you a unique opportunity to develop knowledge about financial markets and their global perspective.