About this role
Job summary
Patient Flow Co-ordinator (Band 3) 5 month secondment We are seeking applications from motivated and organised individuals. This pilot has been designed to strengthen ward-based patient flow by providing dedicated support to the coordination of admissions, transfers and discharges. Working alongside the Nurse in Charge and the multidisciplinary team, the successful post holder will play a key role in ensuring patient flow is proactively managed throughout the day, helping to reduce delays and improve the patient experience. The role will include:
- Supporting the coordination of admissions, transfers and discharges.
- Maintaining accurate real-time patient flow information using Trust systems.
- Attending board rounds and proactively progressing agreed actions.
- Liaising with ward teams, diagnostics, transport, the Discharge Lounge and other departments to resolve delays.
- Supporting discharge planning and ensuring timely communication across the multidisciplinary team.
- Escalating barriers to patient flow appropriately.
We are looking for individuals who
- Have excellent communication and organisational skills.
- Are able to prioritise and work effectively in a fast-paced environment.
- Enjoy working collaboratively within multidisciplinary teams.
- Are proactive, motivated and able to use their own initiative.
- Have good IT skills and attention to detail.
- Are passionate about improving patient flow and the patient experience.
Main duties of the job
- Supporting the coordination of admissions, transfers and discharges.
- Maintaining accurate real-time patient flow information using Trust systems.
- Attending board rounds and proactively progressing agreed actions.
- Liaising with ward teams, diagnostics, transport, the Discharge Lounge and other departments to resolve delays.
- Supporting discharge planning and ensuring timely communication across the multidisciplinary team.
- Escalating barriers to patient flow appropriately.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Experience
Essential
- previous NHS Experience
- Experience of using Cerner computer system
Qualifications
Essential
- GCSE English & Maths (or equivalent) Grade C or above.
Desirable
- IT Literate
Knowledge
Essential
- Understanding of and adherence to confidential nature of the work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Dudley Group NHS Foundation Trust
Address
Russells Hall Hospital
Dudley
DY12HQ
United Kingdom
Employer's website
https://www.dgft.nhs.uk/ (Opens in a new tab)