About this role
At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
In this role you will provide specialist, compliant and trusted Employee Relations recommendations and advice to P&C, IAG leaders and their teams. The role ensures our people can perform at their best through ensuring a safe and inclusive place to work supported by fit-for-purpose policies and procedures that enable the future of work, embrace IAG’s Purpose and promote the achievement of the IAG strategic priorities. Your work will directly influence how we build a future-focused, people-first organisation — and you’ll play a key role in creating a workplace where everyone can thrive
This is a permanent role based in Tamaki Makaurau (Auckland).
Ngā Mahi Hei Whakatutuki Māu | What You'll Do
Provide employee relations advice to P&C, IAG leaders and their teams to agreed service levels and ensuring alignment to policies, procedures and legislative requirements
Contribute to the proactive implementation of employee relations initiatives, including training to upskill leaders and address emerging employee relations themes
Work closely with ER Lead and ER Advisors on escalated and complex case management matters
Conduct P&C due diligence and integration activitiesWork closely with our internal employment law team to escalate as appropriate and obtain legal advice where required
Contribute to people components of business-led projects Identify risk management opportunities through partnering with P&C and business leaders on employee relations matters
Respond to claims and represent IAG at mediation and at the Employment Relations Authority.
Monitor external trends and the legislative, case law and regulatory environment to ensure a contemporary approach to employee relations and ongoing compliance.
Proactively engage with and influence key internal and external stakeholders including unions
Ōu Pūkenga me ōu Wheako | What You'll Bring
5-8+ years employee relations or employment law experience providing employee relations advice, ideally in a commercial organisation of significant complexity
Proven ability to translate complex and technical employee relations issues into pragmatic and plain language solutions
Proven ability to advise on the people components of business transactions and projects
Ability to work autonomously and proactively, as well as part of a high performing team
Strategic mindset – able to anticipate employee relations issues and take an active approach resolving them
Courage and ability to challenge and influence stakeholders
Demonstrated experience coaching and upskilling leaders and HR practitioners in employee relations issues
Proven ability to actively keep abreast of changes in external environment and translate into internal environment
Proven ability to work collaboratively across whole of function and broader group to reach common approach Mediation expertise.
Tā Mātau ki a Koutou| What We Offer
Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Annual $500 health & wellbeing payment
14 Weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities*employment type eligibility criteria apply
Applications close: Sunday 22 November 2026 11:59PM AEDT
Make sure to discuss your application with your current manager before applying.
Tā Mātau Ratonga Tautoko | Adjustments & Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.