About this role
At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
Join us and help shape the future of workforce technology at IAG.
As our Senior Business Analyst (UKG), you'll play a key role in how we manage and support our workforce. This is an opportunity to work at the intersection of people, technology and compliance, helping to enhance our UKG platform and deliver smarter ways of working across the business. Working closely with Payroll, HR, Compliance and Technology teams, you'll solve complex challenges, influence meaningful change and help create better outcomes for both our people and our customers.
This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney).
What You'll Do
- Lead enhancements and continuous improvements across IAG's UKG workforce management platform.
- Partner with Payroll, HR, Compliance and Technology teams to deliver effective workforce management solutions.
- Analyse business processes and identify opportunities to improve efficiency, compliance and user experience.
- Support the design, testing and implementation of system enhancements and new capabilities.
- Translate workforce management and compliance requirements into practical technology solutions.
- Provide trusted advice and insights to stakeholders on workforce management processes and system capability.
What You'll Bring
- Experience working with UKG workforce management solutions.
- Knowledge of Time & Attendance processes, payroll calculations and workforce management practices.
- Understanding of Awards, Enterprise Agreements and workforce compliance requirements.
- Strong problem-solving skills and a passion for improving systems and processes.
- Experience supporting system enhancements, testing and continuous improvement initiatives.
What We Offer
- Boosted superannuation with 13% as standard.
- 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
- Up to 50% off personal insurance, including home and motor insurance.
- Partner discounts on private health insurance, tech & appliances, and many more.
- Industry-leading 20 weeks paid parental leave.
- Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
*employment type eligibility criteria apply
Applications close: Monday 23 November 2026 11:59PM AEDT
Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.
More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.