About this role
Sales Support Team Lead / Customer Service Team Lead / Sales Administrator Team Leader – Global Company – Sutton - £35,000 - £40,000 + 10% Bonus, 25 Days Holiday / Hybrid
Prize Placements are currently looking for a Sales Support Team Lead / Customer Service Team Leader for our key client based in Sutton, Surrey.
The ideal candidate will have experience leading a sales support / customer service team.
Key Responsibilities include
- Supervise / Lead the team of customer services administrators and supporting all aspects of the employee lifecycle (including, but not limited to: recruitment and onboarding, performance management, training and development, coaching and mentoring, motivation and engagement, wellbeing, etc.)
- Provide escalation support to the team for more complex customer/supplier challenges, or where enhanced monitoring/transaction approvals are needed
- Ensure that the purchasing and sales orders are processed accurately and in a timely manner, and that customers, suppliers and internal stakeholders experience operational excellence
Location: Sutton – 2 minute walk from the train station
FREE PARKING
This is a Hybrid position, allowing you to work 2 days from home, 3 days
in the office
Salary: £35,000 - £40,000 + 10% Bonus
Benefits
25 days Holiday, Healthcare, Pension
If this sounds of interest, please apply immediately or contact Lee Smith to discuss further.