About this role
To support the Branch Manager in driving branch business, achieving sales targets, managing customer relationships, and ensuring operational compliance.
Key Responsibilities
- Acquire and deepen relationships with customers.
- Drive CASA, FD, RD, Insurance, Mutual Fund and other third-party product sales.
- Support branch revenue and profitability targets.
- Manage customer service and grievance resolution.
- Ensure adherence to regulatory and internal compliance norms.
- Monitor branch operations and team productivity.
- Cross-sell retail banking products to existing customers.