About this role
Are you a commercially focused business development professional who enjoys creating opportunities, opening new doors and turning complex client needs into long-term partnerships?
We’re looking for a Client Solutions Director to play a critical role in the ambitious growth plans of NHS Shared Business Services. Reporting into the Chief Growth Officer, you’ll identify, develop and secure significant new business opportunities across NHS organisations and wider healthcare markets, building relationships with senior decision-makers and shaping compelling propositions that create greater value for the NHS.
Working closely with Account Directors, Bid Management, Marketing/PR, Product, Commercial and Operational teams, you’ll generate a sustainable pipeline and lead opportunities through the full sales lifecycle, from early engagement through to contract award. Success will include pipeline generation, bookings performance, contract awards and market expansion.
The role of Client Solutions Director plays a key role in the 5 year Growth Strategy and allows a true, sales professional to develop new business across new revenue streams, with the power of NHS Shared Business
Services behind you. This is a UK Mobile role, giving you flexibility to work across home, client and office locations.
What you'll be doing
- Deliver or exceed bookings, revenue and growth targets by identifying, qualifying and securing new business opportunities across NHS organisations and wider healthcare markets.
- Develop and execute targeted territory, account and pursuit strategies, generating and converting a robust pipeline of qualified opportunities.
- Build influential senior relationships with NHS decision-makers and shape opportunities early in the customer buying cycle.
- Lead strategic sales opportunities through qualification, solution development, commercial negotiation and contract award.
- Develop compelling customer propositions and winning bid strategies in collaboration with Bid Management, Product, Commercial, Operational and subject matter experts.
- Gather market and competitor insight, maintain accurate pipeline and forecasting information, and represent NHS SBS at client meetings, industry events and networking forums.
What you’ll bring
- Significant experience in business development, consultative sales or commercial growth, with a demonstrable track record of achieving or exceeding sales and revenue targets.
- Experience securing complex, high-value service, outsourcing, transformation or managed service contracts. Ranging from £1 to + £100m deals.
- Proven ability to create opportunities and win new business through proactive market engagement in complex, multi-stakeholder sales environments.
- Strong commercial acumen, including developing business cases, pricing approaches and commercial solutions.
- Experience leading strategic bids, tenders and opportunity pursuits, with a strong understanding of procurement processes.
- The ability to engage, influence and negotiate effectively at Executive and
Board level using relationship-based and value-led selling approaches.
It would be great if you had:
- Understanding of NHS structures, Integrated Care Systems and healthcare commissioning environments.
- An existing network of healthcare decision-makers and influencers.
- Experience working within partnership or joint-venture environments.
- Experience supporting or mentoring junior sales colleagues.
- Experience contributing to sales capability development and growth initiatives.
If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type: Full-time, Permanent.
Location: UK Mobile.
Security Clearance Level: BPSS.
Internal Recruiter: Alex.
Salary: Competitive.
Benefits
SIP – Competitive, £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund.
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
NHS Shared Business Services (NHS SBS) was created by the
Department of Health and Social Care to deliver corporate services to the NHS.
A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the
NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams’ expertise, in-depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.
Would you like to join us on our journey?