About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Private sector. Urban area. General office. Retail/wholesale establishment/distribution centre.
Tasks
- Greet people and direct them to contacts or service areas.
- Provide basic information to clients and the public.
- Obtain and process information required to provide customer service.
- Operate switchboard or telephone system.
- Order office supplies.
- Record and relay information.
- Schedule and confirm appointments.
- Send invoices.
- Maintain work records and logs.
- Receive and issue payments.
- Perform clerical duties, such as filing and sorting and distributing mail.
- Answer telephone and relay telephone calls and messages.
- Perform data entry.
- Provide customer service.
- Computer and technology knowledge: Word processing software.
- MS Office.
- Database software.
- Spreadsheet.
- MS Excel.
- MS Outlook.
- MS Word.
- MS Windows.
- Security and safety: Criminal record check.
- Work conditions and physical capabilities: Ability to work independently.
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Attention to detail.
- Sitting.
- Combination of sitting, standing, walking.
- Personal suitability: Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Time management.
- Maturity.
- Screening questions: Do you meet the language requirements listed in the job posting for the position (English or French)?.
- Other: Use of artificial intelligence.
- Experience: 1 year to less than 2 years.
- Employment terms options: Day.
- Health benefits: Dental plan.
- Health care plan.
- Other benefits: Free parking available.
- Learning/training paid by employer.
- Other benefits.
- Paid time off (volunteering or personal days).
- Team building opportunities.
- Parking available.