About this role
Job summary
The Clinical Services Team is expanding and an exciting opportunately has arisen for a senior role within the Team.
The role includes:
Providing administrative support to help deliver GMS and Non GMS work including the Quality Outcome Framework (QOF), Enhanced Services, AQP Contracts and any other schemes as required.
Improving and developing systems and processes including utilising software/technology to enhance patient care and outcomes.
Supporting and mentoring members of the Clinical Services Team and communicating effectively with other practice staff as well as third parties including contractors.
Main duties of the job
For further information please read the Job Description and Person Specification that can be found in the attachments.
About us
Canterbury Medical Practice's priority is to provide the highest standard of clinical care to the 24,000 patients registered with the Practice as well as those from other practices who are seen in our additional clinics. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they determine they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.
Job description Job responsibilities
A full Job Description and Person Specification can be found in the supporting file detailing the primary responsibilities.
Person Specification
Qualifications Essential
Good standard of education with good literacy and numeracy skills Track record of administrative experience in a healthcare setting or similar Good knowledge of Microsoft Office software Good knowledge of EMIS Web Good interpersonal and communication skills Ability to motivate and act as a role model Highly organised and excellent attention to detail Time management and ability to prioritise workload and support others Ability to follow policy and procedures Drive to provide excellent services for patients Caring and sensitive to patients needs Display good initiative and judgement including problem solving Polite and confident Enthusiastic and motivated Flexibility & team working High levels of integrity, loyalty and confidentiality Ability to work under pressure to meet deadlines Ability to work from home remotely Full clean driving licence Ability to travel between CMP sites
Desirable
Up to date with mandatory and role specific training Track record of administrative experience in General Practice Understanding/experience with regard to GP Contracts, the Quality Outcome Framework and Enhanced Services at a senior administrator level Familiarity with: Templates and Protocols, Search and Reporting, Enquiry manager & CQRS Experience of data analysis, auditing and producing reports Experience of training and mentoring colleagues
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Canterbury Medical Practice
Address Patrixbourne Road
Bridge
Canterbury
Kent
CT4 5BL
United Kingdom
Employer's website https://www.canterburymedicalpractice.nhs.uk/ (Opens in a new tab)