About this role
Job summary
If you are looking for an exciting opportunity to work in a community environment, River Neighbourhood Team is a friendly, supportive, and hardworking team who are looking for enthusiastic individuals to join us. We are looking to recruit an enthusiastic and committed part time band 2 administrative assistant to be based at Gemini house in Kidderminster. The team covers 2 GP surgeries situated in the beautiful countryside of Worcestershire. The neighbourhood team operates from 07:30 18:30, Monday to Sunday including bank holidays.
This position includes the following shift patterns: Monday 08:00-16:00, Tuesday 09:00-17:00, Thursday 09:00-14:30 and, Friday 10:30-18:30 on a rota basis. Flexible working opportunities will be considered.
If you are looking for a role, where you can use your skills to make a difference then River team is the team for you. Come and join us in supporting us to deliver high quality care, and to continue our development of integrated care in the community. The role is varied and rewarding, offering learning and development opportunities.
If you would like to discuss if this is the right role for you, please get in touch with River Neighbourhood team on 0300 123 7593, option 1 then, option 2.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
Main duties of the job
The role will require:
The ability to work flexibly on a rota basis.
The ability to work autonomously.
The ability to problem-solve and manage time effectively.
The ability to communicate effectively with others at all levels.
Experience of working in a fast paced and varied environment.
Your typical working day will include the undertaking of administrative duties that are specific to the role.
Provide administrative support as required, e.g. typing, data inputting, filing, scanning/copying, in line with Trust Policies and Procedures.
Answer deal with telephone and email enquiries, liaising and interacting with service users and, colleagues.
Deal with incoming and outgoing post and delivery of supplies.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunitiesIf you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Job description Job responsibilities
The post holder will:
Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.
Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
Work as an autonomous practitioner within the integrated team providing rapid and planned assessment and treatment interventions to patients in their own homes or other community settings to enable patients to maximise their independence, health and wellbeing and remain in their own homes for as long as possible. This will be achieved through a combination of hands on clinical skills and knowledge to treat, educate and support patients on a designated caseload and by working with patients and their carers to assess, plan and implement appropriate packages of care.
Take responsibility for the caseload in the absence of the Senior Community Nurse when required.
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Qualifications Essential
Educated to academic Level 2 (e.g. GCSE Grade A-C, NVQ2, OCR/RSA2, City and Guilds 2) in a Business Administration-related subject or Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post. I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Experience Essential
Recent, relevant experience in an Administrative/Secretarial/ Reception Role.
Desirable
NHS administrative experience. Experience of using NHS IT systems (EMIS, BIRO, Aero, ICE).
Knowledge Essential
Understanding of the Data Protection Act.
Desirable
Understanding of the NHS Code of Confidentiality.
Skills and Abilities Essential
Ability to challenge poor behaviour Role modelling good behaviour that supports teamworking A positive attitude and able to act on feedback Ability to praise and be supportive to others Ability to communicate effectively and clearly in English in both written and verbal formats Standard IT skills.
Desirable
Knowledge of Community Neighbourhood team set up.
Additional Criteria Essential
Self-motivated Team player Able to cope under pressure Compassion and empathy skills I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
Desirable
Willingness to undertake further training
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Herefordshire and Worcestershire Health and Care NHS Trust
Address Gemini House
Stourport Road
Kidderminster
DY11 7QL
United Kingdom
Employer's website https://www.hacw.nhs.uk/careers (Opens in a new tab)