About this role
Job summary
To provide high-quality support for the delivery of medicines optimisation and management for the LCW run GP Practice and across the wider LCW services, ensuring patient safety, compliance with medicines regulations, and the efficient use of resources. The postholder will assist in implementing prescribing safety initiatives, managing medicines supply and supporting audits.
Main duties of the job
Hours and Pay
£32,000-£34,500 per annum, pro rata
30 hours per week
Location
Hammersmith & Fulham Centres for Health, although there may be a need to work from and or visit other sites
Key Relationships:
The successful candidate will work closely with Medicine management Lead Pharmacist, wider clinical staff, practice manager, and practice nursing staff governance team members, Deputy Medical Director, Director of Clinical Services, the Head of Urgent and Primary Care, staff and other management to identify areas for improvement and implement strategies to enhance overall performance.
About us
London Central & West Unscheduled Care Collaborative is a not-for-profit Social Enterprise, now in its 29th year of providing high-quality services across a range of primary and urgent care contracts 24 hours a day, 365 days a year to 5 million patients in North West, North Central and North East London. We pride ourselves on delivering safe, effective, responsive, caring, and well led patient centred clinical services as recognised by our Good CQC rating in all areas of our organisation.
Job description Job responsibilities
Role Responsibilities:
1. Delivery at GP Practice
Assist in conducting medication reviews, focusing on patients with polypharmacy and long-term conditions. Support the implementation of standards, including responding to drug alerts and managing safety protocols. Assist with conducting audits Familiar with Data handling and data analysis Perform high-risk drug monitoring reviews, ensuring compliance with safety protocols and addressing any prescribing concerns under the guidance of the Lead Pharmacist. Contribute to the provision of safe and effective pharmacy services. Undertake medicines reconciliation in line with practice protocols to improve efficiency and the effectiveness of prescriptions. Respond to patients queries face-to-face and via phone, referring complex problems to the pharmacist. Check the accuracy of medicines on prescriptions to ensure compliance and safety. Participate in medication audits, identifying areas for improvement and supporting implementation of changes. Assist in monitoring prescribing budgets and preparing evidence-based resources to support cost-effectiveness. 2. LCW-Wide Medicines Management Support
Support the safe management of Controlled Drugs, including secure storage, accurate record-keeping, and compliance with Home Office and CQC requirements, under the supervision of the CD Licence holder. Carry out medicines-related audits and stock checks across LCW services, ensuring compliance with policies and regulatory standards. Contribute to the development and review of medicines management policies. Assist in the preparation for monthly Medicines Management and Quality Assurance meetings. Support delivery of QOF and NWL targets.3. Administrative and Operational Support
Maintain accurate and up-to-date documentation for medicines management processes, including data collection for audits and reporting. Act as a point of contact for medicines-related queries, referring complex cases to the Lead Clinical Pharmacist or governance teams as appropriate. Assist with the preparation of reports and presentations for governance meetings and training sessions. Support with the presentation Slides of the medicines management group. 4. Education and Training
Support the delivery of training programmes for clinical and support staff, ensuring awareness of medicines management best practices and regulatory compliance. Participate in personal and professional development activities, ensuring up-to-date knowledge of medicines management standards. Main Conditions of Service
Confidentiality
All staff employed by LCWUCC has a duty to keep information about staff and patients confidential and not to discuss information unnecessarily or to unauthorised persons. Failure to maintain confidentiality will lead to disciplinary action.
Our Values
Equal Opportunities
It is the aim of the organisation to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, religion, marital status, sexuality, age or disability, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end LCWUCC has an Equal Opportunities Policy and it is for each employee to contribute to its success.
Health and Safety
Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors.
All LCWUCC employees are accountable, through the terms and conditions of their employment, professional regulations, clinical governance and statutory health and safety regulations, and are responsible for reporting incidents, being aware of the risk management strategy and emergency procedures and attendance at training as required.
All staff have a responsibility to manage risk within their sphere of responsibility. It is a statutory duty to take reasonable care of their own safety and the safety of others who may be affected by acts or omissions.
All managers throughout the organisation have a responsibility to ensure that policies and procedures are followed, that staff receives appropriate training that a local risk register is developed and monitored on a quarterly basis and any changes reported to the Fire, Health & Safety Committee.
Managers are responsible for implementing and monitoring any identified risk management control measures within their designated area/s and scope of responsibility. In situations where significant risks have been identified and where local control measures are considered to be potentially inadequate, managers are responsible for bringing these risks to the attention of the Clinical Governance & Risk Management Committee if resolution has not been satisfactorily achieved.
No Smoking Policy
There is a no smoking policy in operation within the Organisation. In accordance with this policy smoking is positively discouraged and is not permitted in any areas.
Data Protection
If you have contact with computerised data systems you are required to obtain process and/or use information held on a computer or word processor in a fair and lawful way. To hold data, only for the specific registered purpose and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed, in accordance with the Data Protection Act.
Access to Health Records
All staff who contributes to patients health records are expected to be familiar with, and adhere to, the LCWs Standards of Record Keeping Policy. Staff should be aware that patients records throughout LCW will be the subject of regular audit.
All staff that have access to patients records have a responsibility to ensure that these are maintained and that confidentiality is protected in line with the organisations Confidentiality of Health Records Policy
All staff have an obligation to ensure that health records are maintained efficiently and that confidentiality is protected. Staff are also subject to this obligation both on an implied basis and also on the basis that, on accepting their job description, they agree to maintain both patient/client and staff confidentiality.
In addition, all health professionals are advised to compile records on the assumption that they are accessible to patients in line with the Access to Health Records Act 1990.
Waste Disposal
All staff must ensure that waste produced within LCWUCC is disposed of in such ways that control risk to health, or safety of staff and the public alike in accordance with relevant legislation and procedures contained within the policy.
Patients Charter
We are committed to meeting the rights and standards required by the Patients Charter. We expect our staff to be aware of these rights and standards and to be fully involved and co-operate in meeting them.
Review of this Job Description
This is a description of the duties of the post as it is at present. This list is not intended to be exhaustive and does not, therefore, form part of your contract of employment. The job will be reviewed on a regular basis to ensure that the duties meet the requirements of the service and to make any changes necessary. This procedure would be conducted by each manager in consultation with those working directly with him/her. You will, therefore, be expected to participate fully in such discussions. LCWUCC would aim to reach agreement to changes.
Person Specification
Other Attributes Essential
Flexible and adaptable to change to meet the needs of the service.
Values Essential
Exhibits behaviours in line with Organisation Values: Patient First Drive Change Together Belonging Community Focused
Experience Essential
Experience in medicines management within a primary care, hospital, or community setting.
Desirable
Experience in supporting Controlled Drug compliance.
Skills Essential
Strong organisational and communication skills. Attention to detail and a commitment to patient safety. Proactive and able to manage multiple tasks efficiently. Collaborative team player with the ability to work independently when needed. Commitment to continuous professional development.
Knowledge Essential
Knowledge of national guidelines and frameworks (e.g., NICE, CQC, and GPhC standards). Competence in data handling, audits, and reporting.
Desirable
Familiarity with clinical systems used in primary care (SystemOne preferable).
Qualifications Essential
Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name LCW UCC
Address Hammersmith & Fulham Centres for Health
London
W12 0HS
United Kingdom
Employer's website https://www.lcwucc.com/ (Opens in a new tab)