About this role
Job summary
Would you like to be part of a vital team ensuring high standards of catering are achieved for our patients, visitors, and staff? Do you want to go home at the end of your shift knowing you helped make your local hospital a great place to be cared for?
Our facilities Catering Team play an essential role within the trust, responsible for catering at ward level and commercial outlets across both our hospital sites.
We are recruiting Facilities Assistants at The Royal Shrewsbury Hospital and looking for individuals who share our passion and drive to ensure that our patients receive a quality meal service.
We have flexible hours vacancy opportunities and would be happy to discuss hours and shift patterns with successful candidates.
Working within the catering department, you can expect:
full training Excellent staff benefits including staff health and Wellbeing initiatives, fast track physio, shop discounts, reduced Gym membership and more Support development opportunities Give on-going support through every step of the way from recruitment to when you join our team and beyond
We look forward to welcoming new members to the Catering Team at Shrewsbury and Telford Hospital NHS Trust.
Main duties of the job
Help prepare and serve food to patients, staff and visitors in the hospital. Keep kitchen and food areas clean and safe by following hygiene rules. Use equipment like dishwashers, food trolleys and coffee machines safely and correctly. Work with other team members to make sure meals are served on time and to the right people. Talk politely with patients, staff and visitors and help with any questions or problems. Follow training and safety rules to do the job well and keep everyone safe.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job description Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.
Person Specification
Qualifications Desirable
Food Hygiene Certificate Level 2 Level 3 in Food Safety
Experience Essential
Experience of delivering a high level of customer service
Desirable
Experience of working in a healthcare setting Relevant experience of working in a catering environment (though full training will be given
Knowledge and Skills Essential
Good literacy skills and the ability to understand instructions, guidance, policies and procedures
Desirable
Knowledge of food safety systems, HACCP, COSHH and dealing with Allergens Knowledge of Infection, Prevention and Control Knowledge of cleaning products and COSHH
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust
Address The Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
United Kingdom
Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)