About this role
Job summary
An opportunity has arisen for a full-time, proactive, experienced, and people-focused professional to join the Administration Management Team within the Carmarthen locality of the MH&LD Clinical Care Group.
With a proven ability to manage, support, and co-ordinate a team, whilst promoting engagement, development, and high standards of performance, this key role offers the opportunity to make a real impact through strong, visible leadership and by contributing to service improvement across the Clinical Care Group.
Main duties of the job
You will be responsible for managing a varied workload, ensuring daily administrative tasks are prioritised effectively to maintain a high-quality service. This includes arranging and delivering Health Board system training, coordinating staff inductions, and keeping track of compliance with PADR targets and mandatory training requirements.
You will also oversee staff absences in line with policy, monitor administrative capacity, and lead all aspects of the recruitment process. In addition, the role involves arranging and chairing meetings on behalf of the MH&LD CCG Administration Manager, providing administrative support when needed, carrying out regular one-to-one supervision sessions, and managing monthly Welsh Government reporting. This post holder will also play a key role in overseeing and implementing service changes within the MH&LD CCG Administrative Department.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers Numerous mental health and learning disabilities services
Job description Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 10/06/2026
Person Specification
Qualifications and Knowledge Essential
Appropriate degree level qualification or an extensive equivalent level of experience Fully proficient in the use of IT software packages including office 365 Thorough knowledge of Policies and Procedures
Desirable
Knowledge of NHS processes Evidence of continuing professional development
Experience Essential
Experience of managing administrative staff Awareness of data protection and confidentiality Evidence of report writing and excellent organisational and planning skills Proven track record of change management
Desirable
Experience of working in a large public sector or private organisation
Other Essential
Ability to work flexibly to support service needs Ability to travel between sites in a timely manner as demanded by the role
Desirable
Welsh Speaker (level 1)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Hywel Dda University Health Board
Address Penlan
1 Penlan Road
Carmarthen
SA31 1DN
United Kingdom
Employer's website https://hduhb.nhs.wales/ (Opens in a new tab)