About this role
CAREER OPPORTUNITY Santam's Core Insurance Platform team is looking for a BillingCenter Quality Analyst (Tester), who will be based at the Head Office in Bellville..
JOB DESCRIPTION
- The incumbent will be responsible for assuring the quality, stability and reliability of Santam’s Guidewire BillingCenter platform through structured testing, validation and quality management activities.
- The role supports project delivery, cloud releases, business enhancements and operational readiness activities.
- PRINCIPLE ACCOUNTABILITIES Design, develop and maintain BillingCenter test strategies, plans, scenarios and test cases.
- Execute functional, integration, system, regression and end-to-end testing activities.
- Validate billing workflows, invoicing, payments, collections, disbursements and financial event processing.
- Verify integration processing between BillingCenter, PolicyCenter, ClaimCenter, JDE and external services.
- Identify, document and manage defects through to resolution.
- Participate in requirement reviews, solution design reviews and release planning activities.
- Validate delivered functionality against functional requirements and acceptance criteria.
- Support production readiness activities and post-implementation validation.
- Ensure compliance with CIP testing frameworks, governance standards and quality processes.
- Prepare and communicate test progress, quality metrics and risk assessments.
- Generic Functions Maintain testing repositories, test evidence and audit records.
- Promote continuous improvement of quality assurance practices and testing standards.
- Stay abreast of Guidewire platform enhancements and quality assurance techniques.
- Integration Functions Validate inbound and outbound interfaces and financial event processing.
- Support testing of APIs, web services and batch processing functions.
- Collaborate with integration teams in resolving interface-related defects.
- Quality Assurance Define quality standards and acceptance criteria.
- Support user acceptance testing and business validation activities.
- Provide recommendations regarding release readiness and deployment quality.
QUALIFICATIONS AND EXPERIENCE
- Relevant tertiary qualification in Information Technology, Computer Science, Information Systems or equivalent experience.
- Guidewire BillingCenter QA certification preferred.
- Minimum 5 years’ testing and quality assurance experience.
- Minimum 3 years’ experience working with Guidewire InsuranceSuite applications.
- Experience testing Guidewire BillingCenter functionality and integrations.
- Experience with functional, integration, regression and automated testing methodologies.
- Experience with test management and defect management tools.
- Financial services or short-term insurance experience will be advantageous.
- Experience using Jira, Confluence and testing tools.
- KNOWLEDGE Strong knowledge of Guidewire BillingCenter functionality and business processes.
- Knowledge of billing, payments, invoicing and receivables management processes.
- Understanding of test methodologies, defect lifecycle management and quality governance.
- Knowledge of system integrations, APIs and web services testing.
- Knowledge of agile delivery practices and release management.
COMPETENCIES
- Attention to detail Analytical thinking Investigation and analysis of information Problem solving Quality orientation Communication skills Collaboration and stakeholder management Planning and organising