About this role
Job summary
We are currently looking for a highly motivated receptionist to provide a first class patient focused service within Cavoc, University Hospital Llandough (UHL).
If you have proven organisational and excellent communication skills, work hard under pressure and as part of a team then we would like to hear from you.
We are looking for an individual who will share the core values of Cardiff and Vale University Health Board:o We care about the people we serve and the people we work with; o We trust one another; o We respect each other; o We take personal responsibility;o We treat people with kindness; o We act with integrity
Main duties of the job
Main duties consist of being the first point of contact for patients coming into CAVOC for orthopaedic surgery.
You will need to be proficient in clinical systems for inputting patient data on admission. Obtain patient details e.g. Gp's name, date of birth, address etc from the PMS system and check with patient on arrival.
File or record investigative results as required.
To check all the patients notes for the following day against the theatre lists, ensuring all notes are located in readiness for the following day.
Print out the theatre lists for the following day from the in house computer system and distribute within the unit.
You will be required to manage a busy telephone system .
You will be expected to be proactive in requesting patients notes from Medical Records in a timely manner ahead of proposed surgery.
You will work alongside many members of a Multi-disciplinary team daily.
Our values guide the way we work and the way we behave with others. Post holders will be expected at all times to behave in accordance with our values demonstrating commitment to the delivery of high quality services to patients.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications Essential
Good standard of Education. GCSE Level or Equivalent experience
Experience Essential
Previous Reception Experience
Desirable
Good Knowledge of Microsoft Office, Word & Excel.
Special Knowlege Desirable
Experience of using PMS & Theatreman packages
Personal Qualities Essential
Excellent communication, written and spoken.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cardiff and Vale University Health Board
Address University Hospital Llandough
Penlan Road
Vale of Glamorgan
CF64 2XX
United Kingdom
Employer's website https://cavuhb.nhs.wales/ (Opens in a new tab)