About this role
Job summary
An opportunity has arisen for a friendly hard-working receptionist to join the team here in leafy Barnt Green. Our community sits in a semi-rural village, within easy reach of Birmingham and is accessed by good train and motorway connections.
The role will be for sixteen hours per week covering the following shifts and there will also be the need to support the team with holiday and sickness cover.
Mon 1-7pm (6hrs)
Tues 2-7pm (5hrs)
Friday 8-1pm (5 hours)
Main duties of the job
Assisting patients to access the most appropriate service or healthcare professional in a polite, courteous, and effective way.
Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors.
To carry out a variety of administrative tasks for the efficient running of the Practice.
About us
Barnt Green Surgery is a small to medium sized surgery with a friendly and loyal compliment of staff who work with our experienced and supportive management and administrative team. We are a high achieving QOF practice and pride ourselves on a providing a high standard of clinical care which results in us being held in high regard by our patients. Youd be part of a clinical team comprising of a salaried GPs, Physicians Associates, a Nurse Prescriber, Practice Nurses, Pharmacy team and HCAs.
Job description Job responsibilities
Assisting patients to access the most appropriate service or healthcare professional in a polite, courteous, and effective way.
Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors.
To carry out a variety of administrative tasks for the efficient running of the Practice.
Please see attached job description
Person Specification
Qualifications Essential
Good standard of general education (GCSE Maths and English at grade C or above) Excellent verbal communication skills Excellent written communication skills Excellent telephone manner Excellent organisational skills Excellent numeracy skills Calm and professional manner General office procedures Computer literate Ability to follow instructions accurately Face to face contact with public/patients Willingness to work the required hours and flexibility to provide holiday/sickness cover as required Willingness to learn and undertake relevant training as required Able to use own initiative Common sense Polite, confident, open friendly manner
Desirable
AMPSAR Receptionist Certificate Certificate in Customer Care Computer Literacy Qualification Knowledge of Primary Care Knowledge of medical terminology NHS/General Practice work Clinical Computer System (EMIS)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barnt Green Surgery
Address 82 Hewell Road
Barnt Green
Birmingham
B45 8NF
United Kingdom
Employer's website https://barntgreen.gpsurgery.net/ (Opens in a new tab)