About this role
Job Description
ESSENTIAL JOB FUNCTIONS
- Administers the Mains'l email account (e.g., forwards emails as needed, sort emails in order to process (Recertifications (recerts), Packets, and Changes of Information)).
- Audits recert documents for completeness/correctness and returns documents for correction to Brokers as needed.
- Processes recerts by setting up new budgets in Mains'l system.
- Audits Employer/Employee packets for completeness/correctness and sends corrections back to Brokers as needed.
- Input data for new clients and employees in Mains'l.
- Obtains FEID from the IRS for new employers as needed.
- Completes and sends Kentucky New Hire forms for each new employee.
- Enters data updates in Mains'l and/or Avatar systems (e.g., address changes, direct deposit updates, tax withholding changes, updated contracts with rate changes or service changes).
- Updates SCL and HCB waiver with trainings and renewals in the employee database.
- As needed, performs such front-desk/reception functions as meeting and greeting clients and visitors, answering phone calls, forwarding calls to appropriate staff, taking, and delivering messages, copying, sorting, and delivering mail; and sending and receiving/delivering faxes.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
EDUCATION
- Completion of up to 18 months' business school, beyond high school
EXPERIENCE
- Three-to-four years' experience working in an office setting and performing various clerical or administrative tasks.
REQUIREMENTS
- Advanced knowledge of Microsoft Office Suite.
PHYSICAL DEMANDS
- Position has no unusual physical demands.
- Minor discomforts from continual exposure to video display terminal.
Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards.
Time Type
Full time