About this role
Job summary
We are looking for a candidate with the appropriate qualifications and experience, to join our team on Ceredig Ward at Bronglais Hospital.
The post holder willneed to have excellent communication skills andwill act as first point of contact for all non-clinical issues, on behalf of the Ward Manager. The post holder will also liaise with Health Board staff at all levels and outside contractors / suppliers.
An exceptional eye for detail and excellent organisational skills are also essential for this role and you will be expected to demonstrate initiative in planning your own workload, in a way that supports the work of the Senior nursing team.
Our Organisational Values are the foundation of the Health Board's culture and should be demonstrated on a day to day basis in all that we do.
Main duties of the job
You will act as Personal Assistant to the Senior Sisters/Charge Nurses and deputies, providing effective administrative support, including diary management. The role requires strong verbal, written and IT skills, alongside good organisational and planning abilities.
You will manage correspondence, emails and diaries, organise meetings, take and distribute minutes, and prepare reports and documentation using initiative and sound judgement. You will help maintain ward policy files, update ward information packs, and support the review and prioritisation of Datix incidents.
You will support workforce administration, including maintaining staff records, coordinating annual leave, monitoring sickness absence, supporting return-to-work processes, and assisting with PADR, induction, mandatory training and study leave in liaison with Learning and Development.
The role also includes supporting ward staffing by arranging temporary cover, liaising with the Bank Office, analysing rotas, completing e-rostering to payroll deadlines, producing staffing reports, and liaising with Estates and EBME regarding equipment repairs.
This post is ideal for an experienced administrator who can manage competing priorities in a busy clinical environment. You will be a valued member of the multidisciplinary team, supporting staff, patient safety and effective service delivery.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers Numerous mental health and learning disabilities services
Job description Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09/06/2026
Person Specification
Qualifications and Knowledge Essential
RSA III or equivalent demonstrable experience of typing Experience of a full range of duties working in an administrative or office environment Knowledge of Medical/Healthcare Terminology
Experience Essential
Significant senior secretarial/clerical experience Excellent knowledge of all Microsoft Office packages and databases Experience of managing complex and varied workloads
Language Skills Desirable
Welsh speaker (Level 1)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Hywel Dda University Health Board
Address Bronglais General Hospital
Caradog Road
Aberystwyth
SY23 1ER
United Kingdom
Employer's website https://hduhb.nhs.wales/ (Opens in a new tab)