About this role
Job summary
St. Georges Medical Practice
Clinical Coder / Administrator Job Summary
The post is for between 15 and 22 hours per week, to include a minimum of 7.5 hours worked on both Mondays and Tuesdays. The majority of the role will involve reading clinical letters that come into the practice, coding them appropriately and processing them according to practice protocol. The applicant will also be required to complete other admin tasks as required.
Applicants need to be smart, friendly and reliable with good attention to detail and an ability to work well under pressure. Experience in readcoding clinical letters is desirable but not essential.
Salary: starting at £12.77 per hour (depending on experience).
Closing Date: Monday 23rd November 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
For any queries relating to the role, please contact Claire Birt [email protected]
Main duties of the job
Please see the job description and person specification for further details.
This role is perfect for someone who has had previous experience with clinical coding and/or is familiar with clinical terms.
About us
St Georges Medical Practice is a friendly, 12 doctor, practice providing care for over 15,000 patients based in the centre of West Bridgford. We are an established teaching and training practice, accommodating medical and nursing students and GP Registrars. We aim to provide high quality, safe and compassionate care in partnership with our patients and seek to continuously improve the service we offer.
Job description
Job responsibilities
ST. GEORGES MEDICAL PRACTICE
Job Description
JOB TITLE Clinical Coder / Administrator
HOURS
15-22 hours / week
RESPONSIBLE TO
Practice Manager
Job Summary
The Clinical Coder / Administrator will be responsible for the clinical coding of relevant information into patients electronic healthcare records on the clinical system, adhering to the standard SNOMED CT codes and relevant organisational policies.
In addition, the post-holder will support the multi-disciplinary team, providing administrative support as required, in line with the needs of the organisation. Duties can include, but are not limited to, supporting the administration and receptionist teams with patient registration, booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies.
The post-holder will support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
The post-holder will be an integral part of the general practice team.
Job Responsibilities
The following are the core responsibilities of the Clinical Coder in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.
- a) Accurately clinically code data into the patient record on the clinical system
- b) Identify relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action
- c) Input and extract data as required to support practice reports, audits and to capitalise upon both patient safety and QOF income
- d) Highlight all timely actions, changes to patient care and management to the relevant clinician
- e) File and store records as required
- f) Photocopy documentation as required
- g) Action all incoming correspondence, emails and mail in a timely manner
- h) Input data into patients healthcare records as necessary
- i) Conduct system searches as requested
- j) Maintain a clean, tidy, effective working area at all times
- k) Support clinical / management staff with general administrative tasks as requested
- l) Undertake a broad spectrum of administrative duties commensurate with the role
- m) Be an integral part of the general practice team
- n) Act as a chaperone as required
- o) Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children
- p) Support in the delivery of enhanced services and other service requirements
- q) Undertake all mandatory training and induction programmes
- r) Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
Confidentiality
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so, in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policies, to include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Actively reporting potential risks and hazards identified, immediately when recognised.
Keeping work areas and general / patient areas generally clean and safe, assisting in the general standards of cleanliness consistent with this role.
Undertake periodic infection control training.
Security
The security of the organisation is the responsibility of all personnel. The post-holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager.
Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Conduct
All staff are required to dress appropriately for their role and in accordance with the organisations Uniforms, Dress and Appearance Policy. All staff members are to ensure that their conduct is commensurate with line management expectations and practice protocol.
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Mandatory online training modules.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Learning and development
The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in, and complete mandatory training as directed. It is an expectation for this post-holder to assess their own learning needs and undertake learning as appropriate.
The post-holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
The post-holder will
- Apply practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audits where appropriate.
Job Revision
This is a description of the job, as it is presently constituted. It is the practice of this partnership to periodically examine employees job descriptions and update them to ensure that they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This procedure is jointly conducted by the partners/manager in consultation with those working directly to them. You will therefore be expected to participate fully in such discussions. It is the partnerships aim to reach agreement to reasonable changes, but if agreement is not possible the partners reserve the right to insist on changes to your job description commensurate with your grade/level in the practice after consultation with you.
Person Specification
Knowledge & Skills
Essential
- Excellent communication skills (Written and Oral)
- Competent in the use of MS Office and Outlook
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to work as a team member and autonomously
- Good organisational skills
- Effectively utilise resources
Desirable
- Clinical IT system user skills and the ability to record accurate notes
- Experience of clinical coding
Behaviours
Essential
- Punctual and committed to supporting the team effort
- High levels of integrity and loyalty
- Flexible and cooperative
- Self motivated able to use own initiative
- Demonstrate personal accountability, emotional resilience and work well under pressure
Other Requirements
Essential
- Disclosure Barring Service (DBS) check
- Occupational Health clearance
Qualifications
Essential
- A good standard of education with and expectation of having both GCSE Maths and English at Grade C (Level 4) or above, or Functional Skills Level 2 in Maths and English
Desirable
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of administrative duties
Desirable
- Experience of working with the general public
- Experience of working in a healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
PartnersHealth
Address
St Georges Medical Practice
93 Musters Road
West Bridgford
Nottingham
NG2 7PG
United Kingdom
Employer's website
https://www.partnershealth.co.uk (Opens in a new tab)