About this role
Job summary
Village Health Group is looking for an enthusiastic, caring and motivated Phlebotomist to join our friendly and supportive primary care team, delivering a busy sit-and-wait blood-taking service.
This role suits someone with venepuncture training and demonstrated competence who can work accurately and efficiently while providing compassionate, patient-centred care. GP surgery experience is desirable, but we welcome applicants with phlebotomy experience gained in other healthcare settings.
About the role
You will work closely with our Practice Nurses, HCAs, GPs and wider team, helping maintain an effective flow through the clinic without compromising patient safety or attention to detail.
Confirm patient identity, check the requested blood tests and obtain informed consent before collecting samples.
Perform venepuncture safely, following practice protocols and working within assessed competence.
Reassure anxious patients and recognise when a patient becomes unwell, seeking clinical assistance promptly.
Check that the correct samples are collected for all relevant requests; clarify missing, duplicate or unclear requests with the appropriate team member rather than guessing.
Label, package, store and process samples accurately and arrange timely dispatch to the laboratory.
Main duties of the job
You will also maintain accurate records and specimen logs, liaise with laboratory staff and keep the clinical area clean, safe and stocked. Experience of SystmOne and ICE is desirable; training in our systems and procedures will be provided.
Hours and location
Part time, 22.5 hours per week, worked over five days, 08:3013:00.
A full UK driving licence and access to suitable transport are required, as you may be required to work at either East Leake or Keyworth according to service needs.
About you
Trained and competent in venepuncture, with a caring and reassuring approach.
Able to remain calm, organised and accurate in a busy sit-and-wait clinic.
Confident communicating with patients, colleagues and the wider multidisciplinary team.
IT literate, with accurate record-keeping skills and attention to detail.
Able to work within your competence, recognise concerns and seek support promptly.
Committed to confidentiality, patient dignity, infection prevention and safeguarding.
Reliable, flexible and willing to maintain and develop your skills.
About Village Health Group
Village Health Group is a large GMS practice caring for approximately 28,000 patients across Rushcliffe, South Nottinghamshire. We formed in April 2020 following the merger of East Leake Medical Group and Keyworth Medical Practice, both previously rated Outstanding by the CQC.
About us
We operate across four sites: East Leake, Keyworth, Ruddington and Sutton Bonington. Our multidisciplinary team includes GPs, Nurse Practitioners, Practice Nurses, Healthcare Assistants, Clinical Pharmacists, First Contact Physiotherapists, Social Prescribing Link Workers and Care Coordinators. We are supported by local community nursing and therapy teams.
We use SystmOne and are part of the PartnersHealth GP Federation and Rushcliffe Primary Care Network.
What we can offer
A friendly and supportive multidisciplinary team, appropriate training and supervision, ongoing professional development and the opportunity to contribute to the development of our phlebotomy service.
Right to work and pre employment checks
Village Health Group is unable to offer sponsorship for this position. Applicants must have the appropriate right to work in the UK.
Appointment is subject to appropriate pre-employment checks, which may include satisfactory references, DBS clearance and verification of qualifications and right to work.
Further information
For further information or an informal discussion, please contact Rowena Bloodworth at [email protected]. Please see the Job Description and Person Specification for full role requirements.
Job description Job responsibilities
Phlebotomist job description
Village Health Group
Job title: Phlebotomist Reports to: Lead Practice Nurse / Nurse Manager / Practice Manager Accountable to: GP Partners Hours: 22.5 hours per week over five days, 08:3013:00 Location: East Leake and Keyworth
Job summaryProvide a safe, efficient and compassionate phlebotomy service within busy sit-and-wait clinics in a GP surgery. Work under the direction of the practice nursing team, within assessed competence and practice protocols. Support effective patient flow while maintaining accurate identification, consent, sample collection and documentation.
Phlebotomy and patient care Confirm patient identity, check the requested blood tests and obtain informed consent before collecting samples.
Perform venepuncture safely, following practice protocols and working within assessed competence.
Reassure anxious patients and recognise when a patient becomes unwell, seeking clinical assistance promptly.
Check that the correct samples are collected for all relevant requests; clarify missing, duplicate or unclear requests with the appropriate team member rather than guessing.
Explain the procedure clearly, respect a patients decision to decline and document or escalate concerns appropriately.
Follow practice procedures for difficult or unsuccessful blood collection, seeking support and documenting the outcome.
Recognise and promptly escalate patient deterioration, adverse reactions or other clinical concerns; follow practice emergency procedures within your training.
Managing the sit and wait service Work with reception and the nursing team to maintain an orderly clinic and communicate delays appropriately.
Identify patients who may need additional support or clinical review and alert the appropriate clinician.
Maintain safe working standards during busy periods and escalate workload or capacity concerns promptly.
Samples and clinical records Check electronic and printed requests, including ICE where used, and clarify discrepancies with the relevant clinician or team member before collection.
Check Quality and Outcomes Framework (QOF) alerts and identify any additional blood tests due. Add these to the request in accordance with agreed practice protocols and delegated authority, seeking clinical confirmation where required, so that samples can be collected during the same visit and unnecessary repeat visits are avoided.
Collect the correct sample types and label samples at the point of collection in accordance with practice and laboratory procedures.
Package, store and process samples safely, meeting laboratory handling requirements and collection times.
Maintain specimen logs and ensure samples are ready for timely dispatch; investigate or escalate missing samples and other discrepancies.
Take responsibility for receiving, checking and processing microbiology samples, including performing urine dipstick testing where appropriately trained, recording results and escalating findings to the relevant clinician.
Maintain effective liaison with laboratory staff regarding sample requirements, transport and rejected samples.
Record procedures, relevant observations, collection difficulties and actions taken accurately and promptly in SystmOne.
Maintain patient confidentiality and follow practice information governance and data protection procedures.
Infection prevention and clinical environment Follow hand hygiene, personal protective equipment and infection prevention procedures.
Prepare and clean the clinical area and equipment between patients as required.
Handle and dispose of sharps and clinical waste safely; report and respond to sharps injuries or exposure incidents in line with practice procedures.
Monitor supplies and expiry dates, replenish stock and report equipment faults or shortages.
Communication and safeguarding Communicate respectfully with patients, relatives, carers and colleagues, adapting communication to individual needs.
Protect patient dignity and privacy and support equality, diversity and inclusion.
Recognise and promptly report safeguarding concerns through practice procedures.
Attend safeguarding training appropriate to the role and seek advice when needed.
Professional responsibilities Undertake only duties for which you have appropriate training, supervision and demonstrated competence.
Maintain venepuncture competence and participate in mandatory training, competency review and continuing professional development.
Seek clinical advice when required and maintain professional boundaries.
Follow practice policies, procedures and delegated responsibilities.
Attend relevant meetings and contribute to service development, audit and quality improvement as appropriate.
Support the induction of colleagues where appropriate to your experience and competence.
Health safety and risk management Use equipment safely and take reasonable care of your own health and safety and that of others.
Report accidents, incidents, near misses and hazards promptly using practice procedures.
Escalate concerns about patient safety, sample handling, workload or equipment to the appropriate lead.
Working across sitesA full UK driving licence and access to suitable transport are required, as you may be required to work at either East Leake or Keyworth according to service needs.
Be flexible in supporting the phlebotomy service at these two sites as required.
Right to workVillage Health Group is unable to offer sponsorship for this position. Applicants must have the appropriate right to work in the UK.
General responsibilitiesWork collaboratively and contribute to a positive, supportive and professional working environment. Undertake other reasonable duties relevant to phlebotomy and consistent with the role, training and level of responsibility.
This job description is not exhaustive and may be reviewed in consultation with the post holder to reflect the changing needs of the practice and service. It should be read alongside the Person Specification.
Person Specification
Qualifications & Training Essential
Appropriate venepuncture training and demonstrated competence in collecting blood samples. Willingness to complete local induction, competency assessment and any required supervised practice before working independently. Commitment to maintaining mandatory training and continuing professional development.
Essential Travel requirements Essential
A full UK driving licence and access to suitable transport are required, as you may be required to work at either East Leake or Keyworth according to service needs.
Knowledge & Experience Essential
Practical experience of venepuncture in a healthcare setting. Understanding of patient identification, informed consent and safe sample collection. Knowledge of accurate sample labelling, packaging, storage and timely laboratory dispatch. Understanding of infection prevention, safe sharps handling and clinical waste disposal. Understanding of confidentiality, information governance, patient dignity and safeguarding. Understanding of working within competence and recognising when clinical advice or assistance is needed.
Skills & Abilities Essential
Clear, respectful communication with patients, carers and colleagues. Ability to reassure anxious patients and respond appropriately when a patient becomes unwell. Ability to work calmly and efficiently in a busy sit-and-wait clinic while maintaining safety and accuracy. Ability to check blood requests, identify discrepancies and seek clarification before proceeding. Good organisational skills, accurate record keeping and attention to detail. Good IT skills and ability to learn electronic clinical and laboratory request systems. Ability to work independently within competence and collaboratively with the wider team.
Personal Qualities Essential
Caring, approachable, reliable and professional. Flexible and adaptable to changes in workload and service needs. Committed to patient-centred care, confidentiality and professional boundaries. Willing to seek support, learn from feedback and contribute to service improvement.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name PartnersHealth
Address Keyworth Health Centre
Bunny Lane
Keyworth
Nottingham
NG12 5JU
United Kingdom
Employer's website https://www.partnershealth.co.uk (Opens in a new tab)