About this role
Job summary
Medical HR Assistant - Band 3
We are seeking an enthusiastic and highly organised Medical HR Assistant to join our Medical Workforce team at Croydon Health Services NHS Trust on a fixed-term basis until 31st March 2026.
This is a fantastic opportunity for someone with a strong administrative background and excellent interpersonal skills to develop their career within a busy and rewarding HR environment. As a key member of the team, you will support the full employee lifecycle for medical and dental staff--helping to deliver a professional, efficient, and compassionate service to the doctors who care for our patients.
At Croydon, we are proud of our values: Professional, Compassionate, Respectful, and Safe. If you are looking to work in a friendly, forward-thinking team where your contribution is truly valued, we'd love to hear from you.
Join us and be part of the team that's making Croydon proud.
Interview Date - TBC
Main duties of the job
Provide efficient administrative support to the team, ensuring smooth departmental operations using Microsoft Office tools such as Word,Excel, and Outlook.
Maintain accurate paper and electronic records in line with departmental procedures. Offer cover for the Medical Workforce Administrator during absences or as required. Support the Medical HR Advisor, Manager, and Deputy Head of Medical Workforce by arranging meetings, managing diaries, taking minutes, and liaising with internal and external stakeholders. Maintain up-to-date filing systems and assist in improving HR processes and systems. Manage ad-hoc medical and dental locum and honorary contracts, including pre-employment checks, contract issuing, and payroll processing.
Key tasks include coordinating recruitment and onboarding, placing job adverts, arranging interviews, and completing employment checks. Issue employment contracts and letters, update ESR, and maintain accurate staff records. Oversee honorary contracts and the Trust's internal medical locum bank. Support compliance tracking, payroll reports, and Medical Workforce meetings. You must be confident using Microsoft Office, able to manage competing priorities, and maintain accuracy and discretion. NHS or HR experience is desirable, but a positive attitude and willingness to learn are equally valued.
About us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
Job description Job responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
Person Specification
EDUCATION AND QUALIFICATIONS Essential
Educated to GCSE level (including Maths and English), NVQ Level 4 OR equivalent professional experience ECDL or equivalent
Desirable
CIPD/Part qualified/CPP
KNOWLEDGE AND UNDERSTANDING Essential
Employers NHS employment standards General knowledge of Recruitment/HR processes Good customer/service relations Recruitment processes /procedures MS Office applications, particularly Word, Excel and PowerPoint
Desirable
Understanding of best practice and current issues within the NHS
SKILLS/ABILITIES Essential
Good verbal written and interpersonal communication skills Good customer service skills Good level of numeracy Good attention to detail and high accuracy Ability to manage and prioritise multiple and sometimes conflicting demands
EXPERIENCE Essential
Significant Administrative experience Excellent customer service skills and experience in a customer service facing role Working in a multidisciplinary team Use of computerised database systems
Desirable
Medical HR/General HR recruitment experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Croydon Health Services NHS Trust
Address Croydon University Hospital
530 London Road
Thornton Heath
CR7 7YE
Employer's website https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)